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Não Recebi meu pedido / I did not receive my order

  • Fabivida Saturday, December 10, 2016 5:58 AM Reply

    Boa tarde!

    Não recebi meu pedido ainda. Desde o dia 22/10/2016 quando a DX envio mais ainda não recebi. Código de rastreio RP427294882SG.

    Ajuda Por favor, o que devo fazer?

    Fabivida


    Good afternoon! I have not received my order yet. Since 22/10/2016 when DX sent more I have not received yet. Tracking code RP427294882SG. 

    Help Please, what should I do? 

    Fabivida

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  • gasbag11 Top 10 Forum Poster Saturday, December 10, 2016 6:15 AM Reply

    In your account, click on the order #, then click on the "Shipments" tab. If there's a different tracking #, the package was returned to DX and they resent it, maybe with a different carrier. They don't always notify people when that happens.

    NO! I don't know why DX screwed up the site so badly.
    Ask them.
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  • Fabivida Saturday, December 24, 2016 5:51 AM Reply

    Boa noite Gente do DX


    Preciso de ajuda pois nao recebi meu pedido ainda, a dx enviou dia 22/10/2016 eaté agora nada, olhei o codigo de rastrei e vi que enviaram dia 29/10/2016 mais não recebi nada. Por fvor, me ajudem onde esta meu pedido vai completar 60 dias. me ajudem ou devolvam meu dinheiro.

    Fabivida

    -----------------

    Good night, DX people. I need help because I did not receive my request yet, the dx sent on 10/22/2016 and now nothing, I looked at the tracking code and I saw that they sent on 10/29/2016 but I did not receive anything. By fvor, help me where this my request will complete 60 days. Help me or give me back my money. Fabivida


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  • gasbag11 Top 10 Forum Poster Saturday, December 24, 2016 6:20 AM Reply

    @Maye_Tao ^^

    NO! I don't know why DX screwed up the site so badly.
    Ask them.
    Posts(12568) | Reviews | Tip post

  • Maye_Tao Monday, December 26, 2016 9:11 AM Reply

    Hello @Fabivida

    Sorry to hear this.

    We need to contact our related carrier to investigate this matter.
    I will get back to you as soon as further confirmation received from post office.(around one to two weeks).


    Be happy. ( *^_^* )
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  • Maye_Tao Tuesday, January 3, 2017 10:38 AM Reply

    @Fabivida

    We created a replacement order 170103001032484721 as you required. Please wait for shipment. Thanks.

    Be happy. ( *^_^* )
    Posts(5502) | Reviews | Tip post

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