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Intervention

  • SJOVANOVSKI Monday, January 09, 2017 6:08 PM Reply

    Dear all,

    01.05.2017 ordered the two products (170104001036349335). An payment for both products through PayPal, but I am informed that only one product is sent. Today is 01.05.2017, but the latter product has not yet been posted. It's about product USB 3.1 Type C to USB 2.0 Charging Cable - White (100cm), SKU 452586 for which the catalog not listed any hints he is gone.

    Please explain to me what the problem with no delivery.

    With respect ,

    Sashko Jovanovski, ([email protected])


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    mod edited by matrix-neo on 1/9/2017 at 6:28 PM
  • matrix-neo Moderator Monday, January 09, 2017 6:30 PM Reply

    it's not safe to post email address here, send staff a ticket regarding order, if it hasn't been shipped it's probably out of stock

    Resistance is futile-give in to DX gadget craving!
    also a voluntary mod-be nice please!
    Have an enquiry? https://cs.dx.com/ticket/index


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  • ozOzo Top 10 Forum Poster Monday, January 09, 2017 8:14 PM Reply

    At this time of year and through Chinese New Year, supply can be really unpredictable! Why not look for a similar product that is MVP like SKU: 400706. Contact DX on Live Chat and ask if they can change the order. Have a couple of sku's ready. They can usually tell if one is available on the spot.

    Worldwide 4G bands list:
    http://en.wikipedia.org/
    wiki/List_of_LTE_networks
    Worldwide 3G bands list:
    https://en.wikipedia.org/
    wiki/List_of_UMTS_networks
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  • Maye_Tao @DX Staff @DX Staff Tuesday, January 10, 2017 9:23 AM Reply

    Hello @SJOVANOVSKI

    Sorry to say that we still need time to restock sku.452586 . sku.400706 is in stock. Would you like to wait or change it? Thanks.

    Be happy. ( *^_^* )
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  • SJOVANOVSKI Tuesday, January 10, 2017 4:19 PM Reply

    I like to  change it. Thanks.

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  • Maye_Tao @DX Staff @DX Staff Tuesday, January 10, 2017 5:07 PM Reply

    @SJOVANOVSKI

    sku.452586 has just been shipped out. Please wait for your packages. Thanks.

    Be happy. ( *^_^* )
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  • SJOVANOVSKI Wednesday, February 01, 2017 9:16 PM Reply

    Dear all,

    On 01/29/2017 I made two orders. Their Order Number is: 170129001085598871 and 170129001085578460. Payment is made through PAYPAL, but money is not withdrawn, and mine order is not prepar and sent. Please let me know if there are any problems with orders.

    With respect,

    Sasho Jovanovski


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  • Maye_Tao @DX Staff @DX Staff Friday, February 03, 2017 1:17 PM Reply

    @SJOVANOVSKI

    We have confirmed payment for both orders. Please wait for shipment. Thanks.

    Be happy. ( *^_^* )
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  • SJOVANOVSKI Friday, February 17, 2017 4:46 PM Reply

    This until now really has not happened. My order 170104001036349335 which already wrote, though it did change the order in our case is not yet completed. Reach is a product code 453 511, but with product code 400706 for which I agreed to be my delivered yet arrive. Your WEB site states that it is delivered on January 10, but the product still has not.

    Please check what the problem is.

    Sashko.


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  • Maye_Tao @DX Staff @DX Staff Monday, February 20, 2017 10:11 AM Reply

    @SJOVANOVSKI

    sku.452586 was shipped on Jan 10. So we couldn't change it to sku.400706. Have you got sku.452586? Please confirm.

    Be happy. ( *^_^* )
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