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So EU Direct site is now a mess.

  • Mandemon Tuesday, January 10, 2017 2:19 AM Reply

    I can't check my orders or anything, forums are just repeats of the same post over and over again.


    Decision to merge with Volumerate was a mistake. The entire site is now useless. You can't find your orders, because it will claim that there is "no data".


    There is a package I am waiting, but I can't check on it anymore because of this. Support is also down.


    The order was placed on 12/26/2016. It has not yet arrived, and thanks to this mess, I can't check its situation.

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    post edited by Mandemon on 1/10/2017 at 2:21 AM
  • sheepish Top 10 Forum Poster Tuesday, January 10, 2017 5:16 AM Reply

    So.

    DX has found a new way to deceive customers:
    Use reviews for different products that have not been bought
    by the person who wrote the review.
    http://club.dx.com/forums/forums.dx/threadid.1462252
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  • dealxtrm Tuesday, January 10, 2017 5:17 AM Reply

    can second that, since you replaced eud.dx.com with volumerate.com, i can't check the status of my orders (neither on dx.com (redirects to volumerate), nor on volumerate.com ("order not found"))

    please fix it, or revert to eud.dx.com

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  • Maye_Tao @DX Staff @DX Staff Tuesday, January 10, 2017 10:09 AM Reply

    Hello @Mandemon

    We are sorry for the inconvenience there caused.

    It should be fixed in a few hours. Your packages are still in transit. Please wait for them with patience. Thanks.

    2017-01-07 10:50 The item is on transport to the country of destination


    @dealxtrm

    Be happy. ( *^_^* )
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  • Lasolin Tuesday, January 10, 2017 3:35 PM Reply

    My order sites does working ??

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  • dealxtrm Tuesday, January 10, 2017 9:05 PM Reply

    still no luck

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  • Mandemon Tuesday, January 10, 2017 9:22 PM Reply

    It's been 12 hours now and the site is still refuses to acknowledge anything.


    Glad to hear that at least one of the packages is heading to destination country... I just wonder which, since the order was split into two different packages.

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  • Maye_Tao @DX Staff @DX Staff Wednesday, January 11, 2017 9:41 AM Reply

    @Lasolin @dealxtrm @Mandemon

    We need to test it first. I will inform. you as soon as it is working.


    Be happy. ( *^_^* )
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  • Maye_Tao @DX Staff @DX Staff Thursday, January 12, 2017 8:59 AM Reply

    @Lasolin @dealxtrm @Mandemon

    http://www.volumerate.com/

    You can check orders now. Thanks.

    Be happy. ( *^_^* )
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