So EU Direct site is now a mess.

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So EU Direct site is now a mess.

Mandemon Tuesday, January 10, 2017 2:19 AM Reply

I can't check my orders or anything, forums are just repeats of the same post over and over again.

Decision to merge with Volumerate was a mistake. The entire site is now useless. You can't find your orders, because it will claim that there is "no data".

There is a package I am waiting, but I can't check on it anymore because of this. Support is also down.

The order was placed on 12/26/2016. It has not yet arrived, and thanks to this mess, I can't check its situation.

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post edited by Mandemon on 1/10/2017 at 2:21 AM
sheepish Tuesday, January 10, 2017 5:16 AM Reply

So.

DX has found a new way to deceive customers:
Use reviews for different products that have not been bought
by the person who wrote the review.
http://club.dx.com/forums/forums.dx/threadid.1462252

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dealxtrm Tuesday, January 10, 2017 5:17 AM Reply

can second that, since you replaced eud.dx.com with volumerate.com, i can't check the status of my orders (neither on dx.com (redirects to volumerate), nor on volumerate.com ("order not found"))
please fix it, or revert to eud.dx.com

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Maye_Tao Tuesday, January 10, 2017 10:09 AM Reply

Hello @Mandemon
We are sorry for the inconvenience there caused.
It should be fixed in a few hours. Your packages are still in transit. Please wait for them with patience. Thanks.
2017-01-07 10:50 The item is on transport to the country of destination

@dealxtrm

Be happy. ( *^_^* )

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Lasolin Tuesday, January 10, 2017 3:35 PM Reply

My order sites does working ??

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dealxtrm Tuesday, January 10, 2017 9:05 PM Reply

still no luck

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Mandemon Tuesday, January 10, 2017 9:22 PM Reply

It's been 12 hours now and the site is still refuses to acknowledge anything.

Glad to hear that at least one of the packages is heading to destination country... I just wonder which, since the order was split into two different packages.

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Maye_Tao Wednesday, January 11, 2017 9:41 AM Reply

@Lasolin @dealxtrm @Mandemon
We need to test it first. I will inform. you as soon as it is working.

Be happy. ( *^_^* )

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Maye_Tao Thursday, January 12, 2017 8:59 AM Reply

@Lasolin @dealxtrm @Mandemon
http://www.volumerate.com/
You can check orders now. Thanks.

Be happy. ( *^_^* )

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