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Pedido diz que foi entregue mas não foi

  • danielfarias Wednesday, January 11, 2017 7:35 AM Reply

    Fiz o pedido 161220001097955312 e chegou no Brasil. Segundo informações do correio, o produto foi entregue na minha casa, mas não foi. Agora para abrir reclamação, preciso do cnpj do dx, o cep e o email da empresa. Não consigo achar esses dados. Por favor, alguém me ajude!

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  • ozOzo Top 10 Forum Poster Wednesday, January 11, 2017 7:44 AM Reply

    @Maye_Tao   ^^


    (Google translate)- I made the order 161220001097955312 and arrived in Brazil. According to the mail, the product was delivered to my house, but it was not. Now to open complaint, I need the dx cnpj, the zip code and the company email. I can not find this data. Please, somebody help me!

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  • Maye_Tao @DX Staff @DX Staff Wednesday, January 11, 2017 5:16 PM Reply

    Hello @danielfarias

    https://en.wikipedia.org/wiki/CNPJ

    Sorry, we don't have CNPJ number. Why do you want the email?

    Sender's zip code: 518110


    Be happy. ( *^_^* )
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  • LAL Moderator Wednesday, January 11, 2017 10:46 PM Reply

    se vc fizer a reclamacao via online, vc nao precisa de CNPJ ou email da DX.

    http://www2.correios.com.br/sistemas/falecomoscorreios/






    Informação de Objetos postados no exterior com destino Brasil

















    Os campos assinalados com (*) são obrigatórios





    Código do Registro *: R******











    Dados do remetente:





    Nome completo *: Dealextreme








    País de origem *: CHINA














    Dados do destinatário





    Nome completo *: Seu nome








    CPF CNPJ












    CEP *: o seu CPF

















    Dados da Postagem: etc etc


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  • danielfarias Wednesday, January 11, 2017 11:14 PM Reply

    Todos os envios do DX começam com R******? Por que esse começa com PN****

    Será que é do DX mesmo então?

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  • LAL Moderator Thursday, January 12, 2017 9:13 AM Reply

    Nunca vi um tracking que começa com P*****



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  • Maye_Tao @DX Staff @DX Staff Thursday, January 12, 2017 10:11 AM Reply

    @danielfarias

    There is no tracking number for order 161220001097955312 as it is less than US$15. You can confirm it in your dx account. Thanks.

    Be happy. ( *^_^* )
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