DX  » Community » Forums
«See all threads (in General Discussions)
General Discussions

Tracking code doesnt work!!

  • PhilRen Tuesday, February 07, 2017 10:19 AM Reply

    I bought a cell Phone UMI z, but the tracking code RP430318487SG of order doesnt work. Why it doesnt track anything? It was shipped 25/01/2017....


    Thanks! 

    Posts(8) | Reviews | Tip post

  • Maye_Tao @DX Staff @DX Staff Tuesday, February 07, 2017 4:42 PM Reply

    Hello @PhilRen

    The package might be delayed due to unexpected reason. Could you please wait one more week and check it again? Thanks.

    Be happy. ( *^_^* )
    Posts(2649) | Reviews | Tip post

  • PhilRen Tuesday, February 07, 2017 11:09 PM Reply

    Ok! I Will try tô track my order this week.  Thanks! 

    Posts(8) | Reviews | Tip post

  • PhilRen Monday, February 13, 2017 6:42 PM Reply

    I still can't track my order!! Please,  verify what happened!  Thanks! 

    Posts(8) | Reviews | Tip post

  • Maye_Tao @DX Staff @DX Staff Tuesday, February 14, 2017 10:20 AM Reply

    @PhilRen

    Sorry for the delay.

    I was just informed that the package failed to be shipped out due to system bug. sku.852456263 might be available again around Feb 25. Would you like to wait for it or want us to refund? If you want to wait for it, we will offer $5 store credit after you confirm receipt. We apologize for any inconvenience caused.

    Be happy. ( *^_^* )
    Posts(2649) | Reviews | Tip post

  • PhilRen Friday, February 17, 2017 7:35 PM Reply

    I Will wait. I believe this time Dx will send my order and right track number. Thanks 

    Posts(8) | Reviews | Tip post

  • PhilRen Saturday, February 25, 2017 11:58 AM Reply

    Hi!  I want to know if it's all ok about New shipment of my order (umi z phone). Thanks 

    Posts(8) | Reviews | Tip post

  • Maye_Tao @DX Staff @DX Staff Monday, February 27, 2017 1:20 PM Reply

    @PhilRen

    It hasn't been shipped out yet.

    Be happy. ( *^_^* )
    Posts(2649) | Reviews | Tip post

  • PhilRen Friday, March 03, 2017 9:05 AM Reply

    Hi! i bought this item in 25/01/2017....DX gave me wrong track number and I accepted to wait another new shipment. But until now there is nothing about it or when it will be posted again (25/02 was about a week ago). Please, certify what is going on or I want refund! I can't wait anymore without any idea of what is happening with my order! Thanks

    Posts(8) | Reviews | Tip post

  • Maye_Tao @DX Staff @DX Staff Friday, March 03, 2017 9:43 AM Reply

    @PhilRen

    Your order has been reshipped. Please wait a few days and track package with RP430***487SG. Thanks.

    Be happy. ( *^_^* )
    Posts(2649) | Reviews | Tip post

«Reply to this thread (in General Discussions)
General Discussions

Reply

Subject:

* 50 characters max

Message:

Please note: HTML codes are not allowed anywhere on this page (otherwise you will see an error).

Please note that DealExtreme Forums are not a sales or product support board. While we do constantly participate in this forum, please contact us via support ticket for a guaranteed fast response. We make every effort to make the quickest replies.

DX Everywhere