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No reply for VAT Insurarance Refund for 12 days

  • msmid Sunday, March 05, 2017 5:16 AM Reply

    Hello,

    I created ticket 421CDFC6FF444EF7ABE3A49651501137 for VAT insurance but there is no reply for 12 days - can you explain to me, what's going on?


    Regards,

    Marko



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  • ozOzo Top 10 Forum Poster Monday, March 06, 2017 4:19 AM Reply

    @Maye_Tao

    Have the IT department made any progress in producing the dedicated Insurance Compensation Request ticket you requested back on January13?

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  • Maye_Tao @DX Staff @DX Staff Monday, March 06, 2017 9:14 AM Reply

    Hello @msmid

    We apologize for the inconvenience there caused.

    We issued refund for tax to your paypal account. Please check. Thanks.


    @ozOzo

    Sorry, no. I will report this to them again.

    Be happy. ( *^_^* )
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