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VAT and Tax Insurance

  • leosbelohlavek Saturday, March 11, 2017 3:35 AM Reply

    How to apply VAT and TAX insurance. How to create ticket for it. I created A946020DED5F4EF1BB1D334FF13DC199 ticket but no reply on it. I can not find way how to use this service. Live Chat with operator was without answer. Email to '[email protected]' is without reply since 25 Feb 2017

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  • ozOzo Top 10 Forum Poster Saturday, March 11, 2017 3:55 AM Reply

    Did you send a copy of your tax receipt with your ticket? If not you can post it here (personal details masked) and @Maye_Tao will look after you.


    Live chat works fine during Hong Kong business hours Monday to Friday but some times you need to be patient. DX do not have interactive email, just the ticket system.

    Worldwide 4G bands list:
    http://en.wikipedia.org/
    wiki/List_of_LTE_networks
    Worldwide 3G bands list:
    https://en.wikipedia.org/
    wiki/List_of_UMTS_networks
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  • leosbelohlavek Saturday, March 11, 2017 4:37 AM Reply

    It is included in the ticket as a picture.

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  • ozOzo Top 10 Forum Poster Saturday, March 11, 2017 5:33 AM Reply

    OK, I'm sure Maye will see this on Monday and attend to it.

    Worldwide 4G bands list:
    http://en.wikipedia.org/
    wiki/List_of_LTE_networks
    Worldwide 3G bands list:
    https://en.wikipedia.org/
    wiki/List_of_UMTS_networks
    Posts(7035) | Reviews | Tip post

  • Maye_Tao @DX Staff @DX Staff Monday, March 13, 2017 1:33 PM Reply

    Hello @leosbelohlavek

    Your ticket has been replied. Please check. Thanks.

    Be happy. ( *^_^* )
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