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Bluetooth Speaker Car Kit Not Pairing with Phone

  • MachoMan2010 Saturday, April 8, 2017 5:03 AM Reply

    I cannot pair my Samsung Galaxy S4 with this Bluetooth speaker. The phone finds other Bluetooth devices but cannot find this Bluetooth speaker when searching for Bluetooth devices. Please help.

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  • MachoMan2010 Monday, April 10, 2017 6:35 PM Reply

    Has anyone else had a problem with this speakerphone?

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  • LAL Moderator Tuesday, April 11, 2017 12:11 AM Reply

    Did you test with another cellphone?

    How do you make the BT device available for pairing?

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  • MachoMan2010 Tuesday, April 11, 2017 12:30 AM Reply

    Yes, I have tried with other devices.

    I even tried with my tablet.


    1. To make the speakerphone (BT device) available for pairing, I press the power ("MFB") button for 6 seconds until it says "Power on", "The Bluetooth device is ready to pair". 


    2. A blue and green light starts flashing.


    3. I put my cellphone next to the speakerphone.


    4. I then switch on the Bluetooth on my cellphone (Samsung S4) and make my cellphone visible to other Bluetooth devices.


    5. The cellphone starts scanning for nearby Bluetooth devices.


    6. The cellphone can see other Bluetooth devices when it does the search, but it cannot see the speakerphone.

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  • Maye_Tao Tuesday, April 11, 2017 2:12 PM Reply

    Hello @MachoMan2010

    The item might be defective. Please raise a ticket case firstly and then our after-sales team will follow up your case. Thanks.
    https://cs.dx.com/Ticket/Check/Aftersales.NewDefective

    Be happy. ( *^_^* )
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