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VAT insurance - how to create a ticket?

  • Apoljon Friday, April 14, 2017 6:17 AM Reply


    I purchased Import Tax & VAT Insurance with my order and VAT was charged by the customs, Please create a proper ticket for refund of VAT charged for my order 170301001054310473, as there's no such option in your ticket service.

    Kind regards.

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  • ozOzo Top 10 Forum Poster Friday, April 14, 2017 6:53 AM Reply

    This ticket will do: https://cs.dx.com/Ticket/Check/Order.Hold

    Be sure to attach a scanned copy of your tax receipt.

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