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Import tax and VAT insurance

  • JanDN Friday, April 21, 2017 3:17 PM Reply

    Dear Sir/Madam,

    My order (nr.170220146021314866) has been delivered but I had to pay VAT & import tax of 30.24€. 


    I took out VAT & import tax insurance.

    I wanted to send the invoice to the [email protected] for reimbursement but the email got rejected. I got the message 'Quota exceeded (mailbox for user is full)'.


    Could you please advise.   


    Thank you in advance,


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    post edited by JanDN on 4/21/2017 at 3:21 PM
  • Maye_Tao @DX Staff @DX Staff Friday, April 21, 2017 3:50 PM Reply

    Hello @JanDN

    You can post tax receipt here. Please cover your personal information. Thanks.

    Be happy. ( *^_^* )
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  • JanDN Friday, April 21, 2017 4:54 PM Reply

    Below proof of payment



    VAT & import tax.jpg


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    post edited by JanDN on 4/21/2017 at 5:06 PM
  • kokrzy Friday, April 21, 2017 9:51 PM Reply

    [email protected], 170323001099192667



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  • Maye_Tao @DX Staff @DX Staff Monday, April 24, 2017 9:07 AM Reply

    @JanDN

    We issued €30.24 refund to your credit card. You might get it about 3-7 working days. Thanks.

    Be happy. ( *^_^* )
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  • Ecinmilo0 Thursday, April 27, 2017 1:26 PM Reply

    I came across the same issue.

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  • Maye_Tao @DX Staff @DX Staff Thursday, April 27, 2017 1:51 PM Reply

    @Ecinmilo0

    You can post tax receipt here. Please cover your personal information. Thanks.

    Be happy. ( *^_^* )
    Posts(3138) | Reviews | Tip post

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