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Order Cancelled, No Reason Given, No Email or Call

  • CaptainTeemo Thursday, May 25, 2017 12:46 PM Reply

    I searched for my issue and found threads from 5 years ago with the same issue.


    No Contact, No Call, No Email, No Reason... Order Simply Cancelled.


    5/25/2017 9:59:25 AM    Canceled    Order is canceled    

    5/25/2017 9:58:35 AM    Order Processing    Order is being processed.    

    5/25/2017 9:58:35 AM    Payment Confirmed    Payment verified.    

    5/24/2017 9:40:09 AM    ContactingCustomer    

    5/24/2017 6:30:49 AM    Order Processing    Order is being processed.    

    5/24/2017 6:30:49 AM    Payment Confirmed    Payment verified.    

    5/24/2017 6:30:42 AM    Order Received    Order has been created, awaiting payment.    



    ???


    Honestly would it really be so hard to just write me a short note explaining why?

    Posts(1) | Reviews | Tip post

    post edited by CaptainTeemo on 5/25/2017 at 1:49 PM
  • Maye_Tao Thursday, May 25, 2017 1:51 PM Reply

    Hello @CaptainTeemo

    We need more information to confirm your payment. We have sent an email to you and informed you about this. Your order was cancelled as there was no response. If you still want the product, you can try to place a new order. Thanks.

    Be happy. ( *^_^* )
    Posts(5502) | Reviews | Tip post

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