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Does anybody at DX care?

  • shellshocked Saturday, July 08, 2017 4:14 AM Reply

    Great job DX! Maybe you could post correct sizes if you want people to buy your products. Size M-XXXL are all waist size 90 cm.

    Posts(3) | Reviews | Tip post

  • sheepish Top 10 Forum Poster Saturday, July 08, 2017 11:24 AM Reply

    Actually, DX cares so much they made a Report Error feature, making it very easy to ask DX to correct stuff. After all, at the bottom of every forum page is the reminder:


    Please note that DealExtreme Forums are not a sales or product support board.

    DX has found a new way to deceive customers:
    Use reviews for different products that have not been bought
    by the person who wrote the review.
    http://club.dx.com/forums/forums.dx/threadid.1462252
    Posts(23248) | Reviews | Tip post

  • sheepish Top 10 Forum Poster Saturday, July 08, 2017 11:30 AM Reply

    And no, the other sizes are all "Waist55-67cm". I've made error reports for them.

    DX has found a new way to deceive customers:
    Use reviews for different products that have not been bought
    by the person who wrote the review.
    http://club.dx.com/forums/forums.dx/threadid.1462252
    Posts(23248) | Reviews | Tip post

  • shellshocked Friday, July 14, 2017 11:21 PM Reply

    Check again sheepish. The waist size is 90cm. 55-67 cm is for a different but similar product, for which DX again failed to list correct sizes. And how is your error report going? I submitted error reports as well, but have had no response.

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  • sheepish Top 10 Forum Poster Saturday, July 15, 2017 9:48 AM Reply

    - I've made error reports for them.


    - Check again sheepish.


    Sure...


    Airsoft products are currently not allowed to be shipped to addresses in Brazil due to Customs issues.


    LOL.


    And how is your error report going? I submitted error reports as well, but have had no response.


    Hm, sku.470841 and its other sizes still say "Waist55-67cm" a week after I told them about it, with no sign of an answer, and other error reports I've made recently for other unrelated products which have been answered and supposedly corrected are still saying the wrong thing. So, not well. @gasbag11 do you want to increase your tally? DX is ignoring us.


    So much for "DX cares". Sorry shellshocked. I've seen better from DX but they seem determined to head downhill.

    DX has found a new way to deceive customers:
    Use reviews for different products that have not been bought
    by the person who wrote the review.
    http://club.dx.com/forums/forums.dx/threadid.1462252
    Posts(23248) | Reviews | Tip post

  • Maye_Tao @DX Staff @DX Staff Monday, July 17, 2017 9:26 AM Reply

    @shellshocked @sheepish

    We have reported this to the supplier. We will fix it after confirmation. Thanks.

    Be happy. ( *^_^* )
    Posts(3460) | Reviews | Tip post

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