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stuck in payment processing

  • pedroffelipe27 Monday, July 24, 2017 11:25 PM Reply

    Hi

    My name is Pedro Felipe and i was brought a firgerspiner about 2 weeks

    and the request status still  "  Payment is being processed ".

    i have paid by bank slip

    The request id is : 170709001068004014

    what should i do?

    thanks.


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  • Maye_Tao @DX Staff @DX Staff Tuesday, July 25, 2017 8:54 AM Reply

    Hello @pedroffelipe27

    Sorry for the delay.

    Please post payment receipt here. We will confirm with Astropay. Thanks.

    Be happy. ( *^_^* )
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  • pedroffelipe27 Monday, July 31, 2017 9:12 PM Reply



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  • Maye_Tao @DX Staff @DX Staff Thursday, August 03, 2017 10:34 AM Reply

    @pedroffelipe27

    The payment for order 170709001068004014 was failed. You placed another order 170709001068046038 successfully with wrong email d***[email protected] It was shipped on Jul 12 without free tracking number as order value is less than $20. It might take about 2-6 weeks for delivery. Thanks.

    Be happy. ( *^_^* )
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