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order cancellation

  • ferhatbaba Wednesday, July 26, 2017 7:28 PM Reply

    Hello I canceled the product for the color change now the site seems to have no money when the money is returned



    help me please 


    Posts(2) | Reviews | Tip post

  • ferhatbaba Wednesday, July 26, 2017 7:34 PM Reply

    I waited 2 hours nobody answered


    Posts(2) | Reviews | Tip post

  • Maye_Tao @DX Staff @DX Staff Thursday, July 27, 2017 9:39 AM Reply

    Hello @ferhatbaba

    Ticket Service offers a 48 hours (Mon-Fri, business days) turnaround time.

    We cancelled order 170726001093821456 and refused the payment as your request. You should get money back about 3-7 working days. Thanks.

    Be happy. ( *^_^* )
    Posts(3916) | Reviews | Tip post

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