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Order came in 2 packs, 1 went back, ticket ignored

  • lusch Wednesday, August 02, 2017 7:21 AM Reply

    Hi, half of my order went back (fault of the post office, came the same day), it was sent in 2 deliveries, now it shows as fully delivered and my requests (ticket) are ignored. Very nice. What do now?

    Ticket number:

    Posts(1) | Reviews | Tip post

    post edited by lusch on 8/2/2017 at 7:25 AM
  • Maye_Tao @DX Staff @DX Staff Wednesday, August 02, 2017 9:45 AM Reply

    Hello @lusch

    Ticket Service offers a 48 hours (Mon-Fri, business days) turnaround time. Your ticket has been replied. Thanks.

    Be happy. ( *^_^* )
    Posts(5463) | Reviews | Tip post

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