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Order 170804001019264966 is in payment processing

  • adrielagostini Saturday, August 05, 2017 10:29 PM Reply

    Hi, i got two orders waiting for confirm the payment, and i read in another post that this take witihn week, But in the website some products said shipping within 24 hours. That is misleading advertising. I need to solve the problem quickly. i made the payment with credit card

    My orders number are


    170804001019264966


    and


    170804001019321146


    Can somebody helpme


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  • gasbag11 Top 10 Forum Poster Sunday, August 06, 2017 1:03 AM Reply

    Sometimes it takes a day or 2 for new customer's credit cards to be verified/confirmed. 

    DX staff don't work on weekends so you'll have to wait 'till tomorrow night (Monday morning in China) to have someone check it for you.


    Maye_Tao ^^


    Btw, 95% of MVP orders do ship within 24 hours once a credit card is confirmed. On rare occasions an MVP item might be out of stock, but usually not more than a day or 2.


    All my MVP orders in the last year shipped within 24 hrs. My last one, with 5 different MVP items, shipped in less than 4 hrs.

    ALWAYS ask questions about a specific item on its
    page. Scroll down and click on "Post a new topic".
    Posts(11524) | Reviews | Tip post

  • adrielagostini Sunday, August 06, 2017 2:44 AM Reply

    thanks for your help, i will wait till tomorrow. Thanks again


    Posts(4) | Reviews | Tip post

  • adrielagostini Monday, August 07, 2017 9:19 AM Reply

    I want to keep both of them

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  • Maye_Tao @DX Staff @DX Staff Monday, August 07, 2017 10:13 AM Reply

    Hello @adrielagostini

    We have confirmed your payment. Please wait for shipment. Thanks.

    Be happy. ( *^_^* )
    Posts(3937) | Reviews | Tip post

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