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When will I receive my order

  • cyborg2jj Wednesday, August 09, 2017 1:08 AM Reply

    Ive bought some things, and they have been shipped 80 days ago but the tracking number provided still doesnt work.?

    Tracking number: RS630387046CN
    Order number: 170510001055041017

    Posts(2) | Reviews | Tip post

  • gasbag11 Top 10 Forum Poster Wednesday, August 09, 2017 1:29 AM Reply

    You should have had it a long time ago. 


    17 track says; "Not Found".  @Maye_Tao. ^^


    DX will sort it out but it may take some time. You won't lose your money. 

    ALWAYS ask questions about a specific item on its
    page. Scroll down and click on "Post a new topic".
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  • Maye_Tao @DX Staff @DX Staff Wednesday, August 09, 2017 8:36 AM Reply

    Hello @cyborg2jj

    The package RS630387046CN was returned as it failed customs security check. Would you like us to refund to paypal or save money as store credit for your next purchase?

    Be happy. ( *^_^* )
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  • cyborg2jj Wednesday, August 09, 2017 9:41 PM Reply

    I would like a refund for PayPal

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  • Maye_Tao @DX Staff @DX Staff Thursday, August 10, 2017 8:52 AM Reply

    @cyborg2jj

    We issued refund $17.11 to your paypal account. You should get it within 1-3 days. Thanks.

    Be happy. ( *^_^* )
    Posts(4219) | Reviews | Tip post

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