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who cancelled my order???

  • Dzef2 Saturday, October 07, 2017 5:14 AM Reply

    order number  170927001016016346-is cancelled... not by me...

    Money from my bank account is gone and my order is cancelled... no money, no product... thank you weeeery much!

    I'm getting frustrated by this site sooo much that i think I will not use it again...


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  • ozOzo Top 10 Forum Poster Saturday, October 07, 2017 5:39 AM Reply

    The forum is not the place to find out what has happened with your order... least of all the "Off Topic" forum. Have you asked DX yet?

    https://cs.dx.com/Ticket/Check/Order.Cancel 

    Worldwide 4G bands list:
    http://en.wikipedia.org/
    wiki/List_of_LTE_networks
    Worldwide 3G bands list:
    https://en.wikipedia.org/
    wiki/List_of_UMTS_networks
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  • Dzef2 Saturday, October 07, 2017 5:25 PM Reply

    9/28/2017 11:00:23 AM    € 43.20    Credit Card    Refund Succeed    

    9/27/2017 2:00:03 PM    € 43.20    Credit Card    Payment Succeed    


    i did that, thank you... But the question still stands. When money is refunded it takes close to 90 days to get the money back on my bank account and i do not have that much money to put on my bank accout (that is 10% what i earn a month in my country) to reorder. I need what I ordered as soon as possible so this is really frustrating. 

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  • Maye_Tao @DX Staff @DX Staff Sunday, October 08, 2017 10:14 AM Reply

    Hello @Dzef2

    We need more infomation to confirm your payment. We have sent an email to inform. you about this. Your payment was refused as you failed the verification. You might get money back about 3-7 working days. Thanks.

    Be happy. ( *^_^* )
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