DX  » Community » Forums
«See all threads (in General Discussions)
General Discussions

Not getting money back for clearance costs

  • berreber Wednesday, October 11, 2017 2:09 AM Reply

    I paid for insurance for clearance costs. And already made 2 tickets for the problem. But i'm not getting a response from a staff member.


    How can i adress this problem, and where is the right place to ask for the money for the clearance costs?

    Posts(2) | Reviews | Tip post

  • ozOzo Top 10 Forum Poster Wednesday, October 11, 2017 7:11 AM Reply

    China has been on holiday for the past week. See:

    http://club.dx.com/forums/forums.dx/threadid.1474906?page=1


    There will be a backlog of tickets that will take some days to catch up... particularly if you send more than one. You will never get a reply if you do that, as doing so cancels the previous one and you go to the end of the queue again. Wait for a reply!

    Worldwide 4G bands list:
    http://en.wikipedia.org/
    wiki/List_of_LTE_networks
    Worldwide 3G bands list:
    https://en.wikipedia.org/
    wiki/List_of_UMTS_networks
    Posts(7016) | Reviews | Tip post

    post edited by ozOzo on 10/11/2017 at 7:12 AM
  • sheepish Top 10 Forum Poster Wednesday, October 11, 2017 8:23 AM Reply

    Congratulations on 7k posts ozOzo.

    DX has found a new way to deceive customers:
    Use reviews for different products that have not been bought
    by the person who wrote the review.
    http://club.dx.com/forums/forums.dx/threadid.1462252
    Posts(23557) | Reviews | Tip post

  • Maye_Tao @DX Staff @DX Staff Wednesday, October 11, 2017 9:06 AM Reply

    Hello @berreber

    Could you please post the tax receipt first? (cover your personal information) Thanks.

    Be happy. ( *^_^* )
    Posts(3967) | Reviews | Tip post

  • sheepish Top 10 Forum Poster Wednesday, October 11, 2017 9:09 AM Reply

    Maye, you need to remember to tell them to click on your PM icon.

    DX has found a new way to deceive customers:
    Use reviews for different products that have not been bought
    by the person who wrote the review.
    http://club.dx.com/forums/forums.dx/threadid.1462252
    Posts(23557) | Reviews | Tip post

  • berreber Wednesday, October 11, 2017 4:24 PM Reply

    I will send Maye_Tao the receipt.


    It is also in my ticket. So DX has all the information needed.

    Posts(2) | Reviews | Tip post

«Reply to this thread (in General Discussions)
General Discussions

Reply

Subject:

* 50 characters max

Message:

Please note: HTML codes are not allowed anywhere on this page (otherwise you will see an error).

Please note that DealExtreme Forums are not a sales or product support board. While we do constantly participate in this forum, please contact us via support ticket for a guaranteed fast response. We make every effort to make the quickest replies.

DX Everywhere