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when Product is Shpped

  • Svaman Tuesday, November 14, 2017 7:33 PM Reply

    Dear Team,

    can you tell me estimated shipping date?

    Posts(4) | Reviews | Tip post

    post edited by Svaman on 11/14/2017 at 8:59 PM
  • cyclist Moderator Tuesday, November 14, 2017 8:37 PM Reply

    "Note: This item is on PRESALE, it will come out on November 10, 2017. Your order may be shipped after the estimated shipping date. Thanks for your understanding."


    DX seem to regularly forget to remove that statement when the time passes!


    Order it now and it should ship within DX's shipping times.


    @Maye_Tao

    Flashlight issues~https://tinyurl.com/bw2d3pd
    DX Return Policy/Warranty~https://tinyurl.com/yb7dpg3s
    New customers read this ~ http://tinyurl.com/3kcyfqm
    Tracking site ~ http://www.17track.net/en
    Posts(17062) | Reviews | Tip post

  • Svaman Tuesday, November 14, 2017 9:00 PM Reply

    Dear Team,

    can you tell me estimated shipping date?


    Posts(4) | Reviews | Tip post

  • cyclist Moderator Tuesday, November 14, 2017 9:03 PM Reply

    "Ships within 7-10 business days"

    Flashlight issues~https://tinyurl.com/bw2d3pd
    DX Return Policy/Warranty~https://tinyurl.com/yb7dpg3s
    New customers read this ~ http://tinyurl.com/3kcyfqm
    Tracking site ~ http://www.17track.net/en
    Posts(17062) | Reviews | Tip post

  • Maye_Tao @DX Staff @DX Staff Wednesday, November 15, 2017 2:11 PM Reply

    Hello @Svaman

    It should be in stock before Nov 17.

    Be happy. ( *^_^* )
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  • MardieT Thursday, November 16, 2017 2:50 AM Reply

    Hi I am happy you will have it in stock the 17th and can t wait to receive the phone. could you please send it noted as a gift?



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  • Maye_Tao @DX Staff @DX Staff Thursday, November 16, 2017 9:05 AM Reply

    @MardieT

    We usually declare package as gift. If you are worried about customs issue, we suggest you pay Import Tax  & VAT Insurance when you do the checkout. Then we will pay the duty  when the parcel is held by local customs. The tax insurance service is only for the orders from European countries. The max compensation amount is up to $40 for per order.

    Be happy. ( *^_^* )
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  • ByMami Tuesday, November 21, 2017 7:12 PM Reply

    There is a phone ban on customs in Turkey. Will the phone pass through customs?

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  • Maye_Tao @DX Staff @DX Staff Wednesday, November 22, 2017 9:15 AM Reply

    @ByMami

    http://cs.dx.com/FAQ/Detail/10

    Customs and import duties including any taxes, tariffs or item seized, are the sole responsibility of the customer. Please learn your customs policy before you place an order. Thanks.

    Be happy. ( *^_^* )
    Posts(5463) | Reviews | Tip post

  • Mitch36 Wednesday, November 22, 2017 4:45 PM Reply

    I ordered phone on 05.11.17, till now passed 13 business days


    When I can expect reciept of it ?

    Posts(4) | Reviews | Tip post

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