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Payment Processing ???

  • anikptl Tuesday, December 12, 2017 9:19 PM Reply

    My order with order number 171212001064127968 still says "Order has been created, awaiting payment." and "PaymentProcessing". Money has been deducted from my bank account. How much time will it take to change the payment status to "Payment Confirmed" ???                 

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  • cyclist Moderator Tuesday, December 12, 2017 10:54 PM Reply

    It takes a day or so, try and have some patience.

    Flashlight issues~https://tinyurl.com/bw2d3pd
    DX Return Policy/Warranty~https://tinyurl.com/yb7dpg3s
    New customers read this ~ http://tinyurl.com/3kcyfqm
    Tracking site ~ http://www.17track.net/en
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  • Maye_Tao Wednesday, December 13, 2017 10:21 AM Reply

    Hello @anikptl

    We have confirmed your payment. Please wait for shipment. Thanks.

    Be happy. ( *^_^* )
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  • anikptl Wednesday, December 13, 2017 7:28 PM Reply

    Thanks a lot sir! :)

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  • Maye_Tao Thursday, December 14, 2017 8:58 AM Reply

    You're welcome.

    Have a nice day!

    Be happy. ( *^_^* )
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  • AliWi Friday, October 05, 2018 9:09 PM Reply

    Hello I have the same problem with the order number 181002001076868637.

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  • Yolanda-du @DX Staff @DX Staff Thursday, October 11, 2018 9:36 AM Reply

    [email protected]

    Your order has been shipped,Order status is "FullShipped"

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