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I'm still waiting for my order

  • Pelost Tuesday, January 09, 2018 2:35 AM Reply

    I DO NOT RECOMMEND DX.

    STILL WAITING FOR MY ORDER, IT`S BEEN A MONTH.

    Posts(1) | Reviews | Tip post

  • cyclist Moderator Tuesday, January 09, 2018 4:48 AM Reply

    What is your order number?

    What did customer service say when you contacted them?

    Flashlight issues~https://tinyurl.com/bw2d3pd
    DX Return Policy/Warranty~https://tinyurl.com/yb7dpg3s
    New customers read this ~ http://tinyurl.com/3kcyfqm
    Tracking site ~ http://www.17track.net/en
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  • gasbag11 Top 10 Forum Poster Tuesday, January 09, 2018 5:35 AM Reply

    You do realise that you ordered at the busiest time of the year don't you?


    Delays are very common before and after Christmas. A month wait is not unusual at all.

    ALWAYS ask questions about a specific item on its
    page. Scroll down and click on "Post a new topic".
    Posts(11697) | Reviews | Tip post

  • Maye_Tao @DX Staff @DX Staff Tuesday, January 09, 2018 9:24 AM Reply

    Hello @Pelost

    Your order was shipped on Dec 14 without free tracking number as it is less than $20. Please wait 1-2 weeks and see if it will arrive or not. And your ticket has been replied. Thanks for your patience in advance.

    Be happy. ( *^_^* )
    Posts(4398) | Reviews | Tip post

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