Wish
DX  » Community » Forums
«See all threads (in Product Forum)
Product Forum

Homtom s8

  • Cyber624 Thursday, January 11, 2018 4:46 PM Reply

    hi! Just got my homtom s8 I inserted my ATT sim card but the phone is telling me NO SERVICE or emergency call only  when I’m trying to make a call is telling me NO NETWORK any body has any idea what can i do to fix it thank you

    Posts(5) | Reviews | Tip post

  • Maye_Tao Friday, January 12, 2018 9:38 AM Reply

    Hello @Cyber624

    Could you please try to insert the card again or try with other SIM cards and see how it works? Thanks.

    Be happy. ( *^_^* )
    Posts(5502) | Reviews | Tip post

  • ozOzo Top 10 Forum Poster Friday, January 12, 2018 1:15 PM Reply

    Are you trying to connect to a 3G or 4G network?

    In which country? Which service provider?

    What is the frequency band of your provider?


    Worldwide 4G bands list:
    http://en.wikipedia.org/
    wiki/List_of_LTE_networks
    Worldwide 3G bands list:
    https://en.wikipedia.org/
    wiki/List_of_UMTS_networks
    Posts(7289) | Reviews | Tip post

  • Cyber624 Friday, January 12, 2018 2:57 PM Reply

    I’m using ATT usa 4g

    Posts(5) | Reviews | Tip post

  • Cyber624 Friday, January 12, 2018 2:59 PM Reply

    I try different sin cards I reset the phone to factory settings but no luck

    Posts(5) | Reviews | Tip post

  • matrix-neo Moderator Friday, January 12, 2018 3:33 PM Reply

    sounds like it may be faulty, send staff a ticket here

    Resistance is futile-give in to DX gadget craving!
    also a voluntary mod-be nice please!
    Have an enquiry? https://cs.dx.com/ticket/index


    Posts(11960) | Reviews | Tip post

  • ozOzo Top 10 Forum Poster Saturday, January 13, 2018 5:19 AM Reply

    This phone is not compatible with any of the American networks, 3G or 4G. The only 4G bands it has are: B1, B3, B7 and B20. AT&T and other U.S. carriers use mostly B2, B4, B5 and/or B12. For a full list see the links in my sig below.


    Worldwide 4G bands list:
    http://en.wikipedia.org/
    wiki/List_of_LTE_networks
    Worldwide 3G bands list:
    https://en.wikipedia.org/
    wiki/List_of_UMTS_networks
    Posts(7289) | Reviews | Tip post

  • Cyber624 Saturday, January 13, 2018 7:05 AM Reply

    Thank you for letting me know  do u think this fhone will work in mexico

    Posts(5) | Reviews | Tip post

  • ozOzo Top 10 Forum Poster Saturday, January 13, 2018 7:56 AM Reply

    No, the Mexican carriers use bands B2 and/or B4.

    There are some Canadian services that use B7 which is available on this phone.

     

    For USA you need a phone that has B2 or B4 or B5 or B12. It pays to call your local service provider before buying a phone and ask what frequency band/bands their sims are suitable for.


    Worldwide 4G bands list:
    http://en.wikipedia.org/
    wiki/List_of_LTE_networks
    Worldwide 3G bands list:
    https://en.wikipedia.org/
    wiki/List_of_UMTS_networks
    Posts(7289) | Reviews | Tip post

  • Cyber624 Saturday, January 13, 2018 8:16 AM Reply

    Thank you very much for the help I really appreciate it 

    Posts(5) | Reviews | Tip post

Page 1 of 2
Go to Page:
«Reply to this thread (in Product Forum)
Product Forum

Reply

Subject:

* 50 characters max

Message:

Please note: HTML codes are not allowed anywhere on this page (otherwise you will see an error).

Please note that DealExtreme Forums are not a sales or product support board. While we do constantly participate in this forum, please contact us via support ticket for a guaranteed fast response. We make every effort to make the quickest replies.

DX Everywhere