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Waiting for staff. HOW LONG ?????

  • rumaro Friday, January 26, 2018 8:23 PM Reply

    I have requested a ticket, the 22nd. Still waiting for staff.

    Are they on holiday or what ?

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  • gasbag11 Top 10 Forum Poster Saturday, January 27, 2018 9:10 PM Reply

    They're probably still backlogged from Christmas, and the weekend started there yesterday. 


    Give it 3~4 days and do not add anything to your ticket until they reply. Doing so will send your ticket to the back of the queue every time. 

    NO! I don't know why DX screwed up the site so badly.
    Ask them.
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  • rumaro Sunday, January 28, 2018 2:47 AM Reply

    I do nothing, but this is one in a row of problems, so I think to switch to (somewhere else!)

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    mod edited by cyclist on 1/28/2018 at 3:41 AM
  • Maye_Tao Tuesday, January 30, 2018 2:43 PM Reply

    Hello @rumaro

    Your ticket has been replied. We will follow up your case there. Be  reassured please.

    Be happy. ( *^_^* )
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  • rumaro Tuesday, January 30, 2018 6:47 PM Reply

    Thanks for your message. I will wait.


    Sorry for my impatience.

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