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Product Not Shipped even after 7 days of payment.

  • cynosure Tuesday, February 13, 2018 7:38 PM Reply

       Hello,


    I have placed an order 7 days ago and the order is still not shipped. I have raised a ticket and there is no response even after 4 days. I am not sure what is the issue. can someone help. Live chat is not available. I cannot call on international numbers to reach them.  The product is $26 and should be shipped with tracking. The status last 5 days is prepare shipping and it never got shipped.

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  • cyclist Moderator Tuesday, February 13, 2018 7:59 PM Reply

    Hi,


    It not an MVP product so wont get shipped in 24hrs, it'll be an item which says "Ships within 7-10 business days", plus if you look at the product page now, you will see its sold out and is in the process of being restocked, which could take a while due to Chinese New Year coming up.


    http://club.dx.com/forums/forums.dx/threadid.1477937

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    DX Return Policy/Warranty~https://tinyurl.com/yb7dpg3s
    New customers read this ~ http://tinyurl.com/3kcyfqm
    Tracking site ~ http://www.17track.net/en
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  • ozOzo Top 10 Forum Poster Wednesday, February 14, 2018 5:41 AM Reply

    Lol, I think cynosure may have posted in the wrong product forum cyclist, SKU: 108929, being Android 2.3 has probably been "Sold out" for some years now! $26 sounds a very fair price though, in the unlikely event that they do manage to re-stok it.  

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  • sheepish Top 10 Forum Poster Wednesday, February 14, 2018 8:03 AM Reply

    It would be great to pay US$26 instead of US$171.24.

    DX has found a new way to deceive customers:
    Use reviews for different products that have not been bought
    by the person who wrote the review.
    http://club.dx.com/forums/forums.dx/threadid.1462252
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