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Worst customer service ever

  • RSSALES Tuesday, February 27, 2018 5:53 PM Reply

    Worst customer service ever 

    Posts(16) | Reviews | Tip post

  • cyclist Moderator Tuesday, February 27, 2018 6:17 PM Reply

    Hello!

    Flashlight issues~https://tinyurl.com/bw2d3pd
    DX Return Policy/Warranty~https://tinyurl.com/yb7dpg3s
    New customers read this ~ http://tinyurl.com/3kcyfqm
    Tracking site ~ http://www.17track.net/en
    Posts(17041) | Reviews | Tip post

  • sheepish Top 10 Forum Poster Tuesday, February 27, 2018 6:49 PM Reply

    LOL. Worst explanative thread EVER!!1!!1

    DX has found a new way to deceive customers:
    Use reviews for different products that have not been bought
    by the person who wrote the review.
    http://club.dx.com/forums/forums.dx/threadid.1462252
    Posts(24337) | Reviews | Tip post

  • RSSALES Wednesday, February 28, 2018 8:33 AM Reply

    SKU: 493784 

    supersaver ?? free shipping wordwide ??

    and are this item the product version with the non-retractable transparent blade?

    Posts(16) | Reviews | Tip post

  • matrix-neo Moderator Wednesday, February 28, 2018 8:55 AM Reply


    supersaver ?? free shipping wordwide ??


    yes the free shipping indicator is a bug, and this item is 66cm long, unless it breaks down into smaller parts it's a kind of bulky package

    Resistance is futile-give in to DX gadget craving!
    also a voluntary mod-be nice please!
    Have an enquiry? https://cs.dx.com/ticket/index


    Posts(11892) | Reviews | Tip post

  • MarcelVossen Wednesday, February 28, 2018 9:57 PM Reply

    Which customer service? Do they even have one? :D

    Posts(1) | Reviews | Tip post

    post edited by MarcelVossen on 2/28/2018 at 9:58 PM
  • RSSALES Thursday, March 01, 2018 12:41 AM Reply

    Ok, I have a customer who wants to buy this but then I have free shipping on this, is it possible to fix in a short time? And can anyone answer this question as I have another customer who will buy: Are this item the product version with the non-retractable transparent blade?

    Posts(16) | Reviews | Tip post

  • Maye_Tao @DX Staff @DX Staff Thursday, March 01, 2018 9:21 AM Reply

    @RSSALES

    We need to confirm with the supplier. Please wait. Thanks.

    Be happy. ( *^_^* )
    Posts(5355) | Reviews | Tip post

  • RSSALES Thursday, March 01, 2018 9:26 AM Reply

    I have 3 customers wishing to buy this SKU: 493784 but is it free shipping? Otherwise, I'll lose sales

    Posts(16) | Reviews | Tip post

  • Maye_Tao @DX Staff @DX Staff Thursday, March 01, 2018 9:56 AM Reply

    @RSSALES

    Update

    are this item the product version with the non-retractable transparent blade?

    It doesn't have retractable function.


    It costs $14.39 to ship sku.493784 to Norway by registered mail.

    QQ截图20180301094659.png

    Be happy. ( *^_^* )
    Posts(5355) | Reviews | Tip post

    mod edited by Maye_Tao on 3/5/2018 at 9:41 AM
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