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Partial Shipment

  • Alyafie Wednesday, February 28, 2018 6:06 PM Reply

    Hi Dear

    I can't contact you no email, no live chat, no calling answer, no solve open ticket, Why?

    I ordered   some items on 09/02/2018 which  Partially shipped that is on itemes not shipped yet
    on 15/02/2018 I have opened ticket which still open.


    order number 180208001067992294

    thanks

    Posts(1) | Reviews | Tip post

  • cyclist Moderator Wednesday, February 28, 2018 6:39 PM Reply

    Are you aware you ordered during Chinese New Year (16th-3rd)?

    Its the worst time of the year to order, but DX and China should be back to normal shortly.


    Flashlight issues~https://tinyurl.com/bw2d3pd
    DX Return Policy/Warranty~https://tinyurl.com/yb7dpg3s
    New customers read this ~ http://tinyurl.com/3kcyfqm
    Tracking site ~ http://www.17track.net/en
    Posts(17124) | Reviews | Tip post

  • Maye_Tao Thursday, March 01, 2018 9:41 AM Reply

    Hello @Alyafie

    We apologize for any inconvenience caused.

    sku.368126 is being restocked. Would you like to wait one week for updates or cancel it now? Thanks.

    Be happy. ( *^_^* )
    Posts(5502) | Reviews | Tip post

    mod edited by Maye_Tao on 3/1/2018 at 9:41 AM
  • Maye_Tao Monday, March 12, 2018 3:36 PM Reply

    @Alyafie

    sku.368126 was shipped out on Mar 5 without tracking number as the partial shipment is less than $8. Please wait for delivery with patience. Thanks.

    Be happy. ( *^_^* )
    Posts(5502) | Reviews | Tip post

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