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Order number is incorrect! for delay shipping

  • NikAwesome Tuesday, March 13, 2018 8:39 AM Reply

    I can't open a ticket for my order number that hasn't been shipped


    Log looks weirds, only ordered 8 products but has plenty of entries.


    3/13/2018 6:22:25 AM  GeneratingShipment  Lock order for generating shipments

    3/13/2018 12:15:20 AM  Partial Shipment  Your order has been partially Shipped

    3/12/2018 11:15:37 PM  GeneratingShipment  Lock order for generating shipments

    3/12/2018 11:15:24 PM  Partial Shipment  Your order has been partially Shipped

    3/12/2018 11:10:19 PM  GeneratingShipment  Lock order for generating shipments

    3/12/2018 12:35:52 PM  GeneratingShipment  Lock order for generating shipments

    3/12/2018 10:08:18 AM  GeneratingShipment  Lock order for generating shipments

    3/12/2018 7:15:23 AM  Partial Shipment  Your order has been partially Shipped

    3/12/2018 6:27:49 AM  GeneratingShipment  Lock order for generating shipments

    3/11/2018 12:05:17 PM  GeneratingShipment  Lock order for generating shipments

    3/11/2018 10:00:19 AM  GeneratingShipment  Lock order for generating shipments

    3/11/2018 6:15:39 AM  GeneratingShipment  Lock order for generating shipments

    3/10/2018 10:47:49 PM  GeneratingShipment  Lock order for generating shipments

    3/10/2018 3:00:10 PM  GeneratingShipment  Lock order for generating shipments

    3/10/2018 12:05:10 PM  GeneratingShipment  Lock order for generating shipments

    3/10/2018 10:15:19 AM  Partial Shipment  Your order has been partially Shipped

    3/10/2018 10:11:24 AM  GeneratingShipment  Lock order for generating shipments

    3/10/2018 8:45:36 AM  Partial Shipment  Your order has been partially Shipped

    3/10/2018 6:44:47 AM  Order Processing  Order is being prepared for Shipment.

    3/10/2018 6:44:24 AM  GeneratingShipment  Lock order for generating shipments

    3/9/2018 11:24:40 PM  Partial Shipment  Your order has been partially Shipped

    3/9/2018 11:20:21 PM  Order Processing  Order is being prepared for Shipment.

    3/9/2018 11:19:51 PM  GeneratingShipment  Lock order for generating shipments

    3/9/2018 4:34:04 PM  GeneratingShipment  Lock order for generating shipments

    3/9/2018 4:33:51 PM  GeneratingShipment  Lock order for generating shipments

    3/9/2018 12:17:20 PM  GeneratingShipment  Lock order for generating shipments

    3/9/2018 10:15:22 AM  Partial Shipment  Your order has been partially Shipped

    3/9/2018 10:13:35 AM  GeneratingShipment  Lock order for generating shipments

    3/9/2018 6:28:32 AM  GeneratingShipment  Lock order for generating shipments

    3/9/2018 12:15:23 AM  Partial Shipment  Your order has been partially Shipped

    3/8/2018 11:16:56 PM  GeneratingShipment  Lock order for generating shipments

    3/8/2018 11:15:26 PM  Partial Shipment  Your order has been partially Shipped

    3/8/2018 11:10:38 PM  GeneratingShipment  Lock order for generating shipments

    3/8/2018 3:28:39 PM  GeneratingShipment  Lock order for generating shipments

    3/8/2018 1:15:22 PM  Partial Shipment  Your order has been partially Shipped

    3/8/2018 12:24:43 PM  GeneratingShipment  Lock order for generating shipments

    3/8/2018 10:15:22 AM  Partial Shipment  Your order has been partially Shipped

    3/8/2018 10:13:28 AM  GeneratingShipment  Lock order for generating shipments

    3/8/2018 6:34:13 AM  GeneratingShipment  Lock order for generating shipments

    3/7/2018 3:06:42 PM  GeneratingShipment  Lock order for generating shipments

    3/7/2018 12:42:09 PM  GeneratingShipment  Lock order for generating shipments

    3/7/2018 10:15:20 AM  Partial Shipment  Your order has been partially Shipped

    3/7/2018 10:12:16 AM  GeneratingShipment  Lock order for generating shipments

    3/7/2018 6:34:25 AM  GeneratingShipment  Lock order for generating shipments

    3/6/2018 11:37:57 PM  GeneratingShipment  Lock order for generating shipments

    3/6/2018 11:22:10 PM  GeneratingShipment  Lock order for generating shipments

    3/6/2018 3:29:19 PM  GeneratingShipment  Lock order for generating shipments

    3/6/2018 11:00:26 AM  Partial Shipment  Your order has been partially Shipped

    3/2/2018 10:24:02 AM  Order Processing  Order is being prepared for Shipment.

    3/2/2018 10:23:52 AM  GeneratingShipment  Lock order for generating shipments

    3/2/2018 8:48:49 AM  Order Processing  Order is being processed.

    3/2/2018 8:48:49 AM  Payment Confirmed  Payment verified.


    Regards, Nicolás

    Posts(6) | Reviews | Tip post

  • Maye_Tao Tuesday, March 13, 2018 9:29 AM Reply

    Hello @NikAwesome

    Sorry for the delay.

    sku.148945 is being restocked. We will try to pack rest items first. Thanks.

    Be happy. ( *^_^* )
    Posts(5502) | Reviews | Tip post

  • NikAwesome Tuesday, March 13, 2018 10:00 AM Reply

    Thanks. I couldn't get that info from the product page

    Posts(6) | Reviews | Tip post

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