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When can i expect my order to arrive?

  • EmmaAnneVW Tuesday, March 13, 2018 10:04 PM Reply

    Hi,


    I saw on your FAQ's that it takes 20 business days for your order to arrive.

    My order has been fully shipped on 5-2 and I haven't heard of it since.


    I know that Chinese New Year is just over but I just want to know when I can expect my order to arrive and if there went something wrong?


    Like to hear from you,


    Emma 


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  • EmmaAnneVW Tuesday, March 13, 2018 10:06 PM Reply

    My order number is: 180131001054966616

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  • cyclist Moderator Wednesday, March 14, 2018 3:46 AM Reply

    Packages can sometime take 8 weeks to arrive, depends where you live.

    Do you have a tracking number?

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  • Maye_Tao Wednesday, March 14, 2018 9:32 AM Reply

    Hello @EmmaAnneVW

    It's very common to see packages not scanned by destination Post Offices while packages are still normally en-route and delivered. Could you please wait 1-2 weeks and see if it will arrive or not? Thanks.

    Be happy. ( *^_^* )
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  • EmmaAnneVW Thursday, March 29, 2018 11:46 PM Reply

    And after 2 weeks?

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  • Maye_Tao Friday, March 30, 2018 9:25 AM Reply

    @EmmaAnneVW

    Please confirm with NL post first. Thanks.

    Tue Mar 27 05:36 NL Shipment is at PostNL


    Be happy. ( *^_^* )
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