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I did not receive my package after 2 months

  • MarcoRodriguez Wednesday, March 14, 2018 1:21 AM Reply


    About 2 months ago my package was sent, until today I have not received it.

    I opened a ticket a week ago and I have no answer.

    Any recommendation?

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  • cyclist Moderator Wednesday, March 14, 2018 3:43 AM Reply

    There is a backlog of tickets due to the holiday, I'll contact staff for you @Maye_Tao

    Flashlight issues~https://tinyurl.com/bw2d3pd
    DX Return Policy/Warranty~https://tinyurl.com/yb7dpg3s
    New customers read this ~ http://tinyurl.com/3kcyfqm
    Tracking site ~ http://www.17track.net/en
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  • MarcoRodriguez Wednesday, March 14, 2018 3:48 AM Reply

    Thanks cyclist!!!

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  • Maye_Tao @DX Staff @DX Staff Wednesday, March 14, 2018 9:00 AM Reply

    Hello @MarcoRodriguez

    Sorry for the delay.

    Your ticket has been replied. Please check and get back to us there. Thanks.

    Be happy. ( *^_^* )
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