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Import Tax/VAT Refund Insurance

  • pfox121 Monday, March 26, 2018 6:00 AM Reply

    So my order arrived like 1week ago and i had to pay 57,43 euros of tax. I know you guys just refund 40USD at max, therefore im leaving my tax receipt, paypal account and order number.


    Order Number:180128001051320424

    Paypal Account : 

    Tax stuff below(personal information is convered)SCAN0006.JPG(

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  • Maye_Tao @DX Staff @DX Staff Monday, March 26, 2018 10:02 AM Reply

    Hello @pfox121

    It is not a good idea to leave your email in a public forum. We can refund $40 to your payment account(credit card). Is it okay?

    Be happy. ( *^_^* )
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  • pfox121 Monday, March 26, 2018 6:59 PM Reply

    Thanks for the warning about the email.

    About the refund, yes you can refund it to my credit card.

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  • Maye_Tao @DX Staff @DX Staff Tuesday, March 27, 2018 9:14 AM Reply

    @pfox121

    We issued refund EUR 32.78($40) to your credit card. You may get it back about 3-7 working days. Thanks.

    Be happy. ( *^_^* )
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  • pudlik Wednesday, March 28, 2018 7:59 PM Reply


    I paid the CLO, but I do not know where to apply the insurance. The phone number also does not work. Thank you for your advice.

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  • Maye_Tao @DX Staff @DX Staff Thursday, March 29, 2018 9:11 AM Reply

    @pudlik

    Please post tax receipt first(cover your personal information). Thanks.

    Be happy. ( *^_^* )
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  • pudlik Thursday, March 29, 2018 3:29 PM Reply


    I'll send the papers, but where do I go to the forum?

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  • Maye_Tao @DX Staff @DX Staff Friday, March 30, 2018 9:56 AM Reply

    @pudlik

    You can click the icon and attach the picture. Thanks.

    2345截图20180330095619.jpg

    Be happy. ( *^_^* )
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  • pudlik Wednesday, April 04, 2018 2:30 AM Reply

    I'm sending papers maybe it's all. Thank you


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  • Maye_Tao @DX Staff @DX Staff Wednesday, April 04, 2018 9:23 AM Reply

    @pudlik

    We issued tax refund $29.39 to your credit card. You may get it back about 3-7 working days. Thanks.

    Be happy. ( *^_^* )
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