Wish
DX  » Community » Forums
«See all threads (in Cell Phones)
Cell Phones

Why Am I Not Getting Any Updates?

  • Cyndee57 Monday, April 09, 2018 3:54 AM Reply

    okay I contacted the Oukitel website and asked them why am I never getting any updates for my Oukitel u16 max smart phone ever and they said have to ask for it through the store I bought from and I bought it through here at DX Store and I need updates now badly for security and upgrade OS to Oreo. Please help me get updates on my phone.

    Posts(25) | Reviews | Tip post

  • matrix-neo Moderator Monday, April 09, 2018 2:17 PM Reply

    OTA updates need to be supported by your phone and your service provider, but you can also try manual updates

    Resistance is futile-give in to DX gadget craving!
    also a voluntary mod-be nice please!
    Have an enquiry? https://cs.dx.com/ticket/index


    Posts(11929) | Reviews | Tip post

  • Cyndee57 Monday, April 09, 2018 8:09 PM Reply

    Oh how do I manually update? T-Mobile dose not have the updates for this phone so where do I manually update please help ty

    Posts(25) | Reviews | Tip post

    post edited by Cyndee57 on 4/9/2018 at 9:36 PM
  • matrix-neo Moderator Tuesday, April 10, 2018 8:02 AM Reply

    just do a google search for Android updates for this phone, if you have never done this before get a tech friend to help

    Resistance is futile-give in to DX gadget craving!
    also a voluntary mod-be nice please!
    Have an enquiry? https://cs.dx.com/ticket/index


    Posts(11929) | Reviews | Tip post

  • Cyndee57 Wednesday, April 11, 2018 3:39 AM Reply

    Well I did and nothing except to root my device and flash it, witch is not a good thing to do. But then why did the makers of Oukitel website said you are responsible cause I bought it from your site. Need some fixes cause the lock screen is not good it always never changes when I want another wallpaper then the one I do not like? Need fixed the os system 7.0 needs updated.

    Posts(25) | Reviews | Tip post

  • Maye_Tao @DX Staff @DX Staff Wednesday, April 11, 2018 9:11 AM Reply

    @Cyndee57

    Please check update firmware in your email box. Thanks.

    Be happy. ( *^_^* )
    Posts(5502) | Reviews | Tip post

  • Cyndee57 Wednesday, April 11, 2018 9:40 PM Reply

    What firmware in my mail box? On this site? 

    Posts(25) | Reviews | Tip post

  • Maye_Tao @DX Staff @DX Staff Thursday, April 12, 2018 9:36 AM Reply

    @Cyndee57

    The firmware for sku.852464580.

    Be happy. ( *^_^* )
    Posts(5502) | Reviews | Tip post

  • Cyndee57 Wednesday, April 18, 2018 11:43 PM Reply

    Thank you but I read on internet websites that should not be getting the Oreo update, the firmware update did not change nothing, like security is the same so is my OS still only at 7.0 what date was this firmware? Cause it did not change anything.

    Posts(25) | Reviews | Tip post

«Reply to this thread (in Cell Phones)
Cell Phones

Reply

Subject:

* 50 characters max

Message:

Please note: HTML codes are not allowed anywhere on this page (otherwise you will see an error).

Please note that DealExtreme Forums are not a sales or product support board. While we do constantly participate in this forum, please contact us via support ticket for a guaranteed fast response. We make every effort to make the quickest replies.

DX Everywhere