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status stıll on payment confırmed

  • coolsnake Tuesday, April 10, 2018 5:49 PM Reply

    hello 

    04-04-2018 . ı ordered an intercom.. but after 6 days status  stıll on payment confırmed .

    when will it be sent ?

    order no : 180404001051041726


    thnks

    Posts(3) | Reviews | Tip post

  • gasbag11 Top 10 Forum Poster Wednesday, April 11, 2018 6:30 AM Reply

    @Maye_Tao ^^

    ALWAYS ask questions about a specific item on its
    page. Scroll down and click on "Post a new topic".
    Posts(12074) | Reviews | Tip post

  • Maye_Tao @DX Staff @DX Staff Wednesday, April 11, 2018 8:54 AM Reply

    Hello @coolsnake

    sku.509073 is being restocked. Would you like to wait for it or cancel it? 

    Be happy. ( *^_^* )
    Posts(5453) | Reviews | Tip post

  • coolsnake Wednesday, April 11, 2018 3:50 PM Reply

    cancel 

    Posts(3) | Reviews | Tip post

  • cyclist Moderator Wednesday, April 11, 2018 4:17 PM Reply

    "Ships within 7-10 business days"


    Did you miss that bit on the items page? 

    You have only waited 4 business days and most items do get shipped out within the time stated.

    Flashlight issues~https://tinyurl.com/bw2d3pd
    DX Return Policy/Warranty~https://tinyurl.com/yb7dpg3s
    New customers read this ~ http://tinyurl.com/3kcyfqm
    Tracking site ~ http://www.17track.net/en
    Posts(17061) | Reviews | Tip post

  • coolsnake Wednesday, April 11, 2018 6:45 PM Reply

    @cyclist   i bought it 4.4.18   . Now they said not in stock. And wait one week

    Posts(3) | Reviews | Tip post

  • cyclist Moderator Wednesday, April 11, 2018 8:53 PM Reply

    DX only stock a few best sellers, the rest have to be ordered from the suppliers after the order is made, hence the 7-10 days.

    Even if you have to wait another week, that is still within the time scale DX states.

    Flashlight issues~https://tinyurl.com/bw2d3pd
    DX Return Policy/Warranty~https://tinyurl.com/yb7dpg3s
    New customers read this ~ http://tinyurl.com/3kcyfqm
    Tracking site ~ http://www.17track.net/en
    Posts(17061) | Reviews | Tip post

  • Maye_Tao @DX Staff @DX Staff Thursday, April 12, 2018 9:19 AM Reply

    @coolsnake

    The order was refunded automatically after you cancelled it. You may get it back about 3-7 working days. Thanks.

    Be happy. ( *^_^* )
    Posts(5453) | Reviews | Tip post

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