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DX DOES NOT REPLY TO MY TICKET

  • marcogt Saturday, April 14, 2018 12:34 AM Reply

    i don't have received my package, ticket number is 8E14EBC2F5BB46418CCD3D7697A0E9E4  


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  • cyclist Moderator Saturday, April 14, 2018 1:26 AM Reply

    When did you open the ticket?

    How many times have to added a reply since opening it?

    Flashlight issues~https://tinyurl.com/bw2d3pd
    DX Return Policy/Warranty~https://tinyurl.com/yb7dpg3s
    New customers read this ~ http://tinyurl.com/3kcyfqm
    Tracking site ~ http://www.17track.net/en
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  • marcogt Sunday, April 15, 2018 6:36 AM Reply

    more than a month waiting for a response

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  • Maye_Tao @DX Staff @DX Staff Monday, April 16, 2018 11:49 AM Reply

    Hello @marcogt

    Your ticket has been replied. Thanks.

    Be happy. ( *^_^* )
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  • saniteetti Sunday, May 27, 2018 12:50 AM Reply

    same here I made ticket 22.2.2018 and still waiting for staff... 9F0D13B45F3D4B7C808208CC43DB8F13

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  • Maye_Tao @DX Staff @DX Staff Monday, May 28, 2018 4:17 PM Reply

    @saniteetti

    Your ticket has been replied. Thanks.

    Be happy. ( *^_^* )
    Posts(5329) | Reviews | Tip post

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