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Order stuck on PaymentProcessing at volumerate.com

  • jixermo Monday, April 16, 2018 4:58 AM Reply

    Hello,


    I ordered a mobile phone for 532.56 EUR€ today 15/04/2018.

    With order number: 180415146069144363


    I paid with PayPal, but with not the same email address as used in this website.


    Would you mind checking my order and my payment?


    Best regards,

    Jordi


    Posts(2) | Reviews | Tip post

  • Maye_Tao @DX Staff @DX Staff Monday, April 16, 2018 11:57 AM Reply

    Hello @jixermo

    We need more information to confirm your payment. We have sent an email to you. Please check. Thanks.

    Be happy. ( *^_^* )
    Posts(5453) | Reviews | Tip post

  • jixermo Monday, April 16, 2018 6:21 PM Reply

    Hello, 


    I have searched through my email thoroughly, and I have not been able to find any email from DX/Volumerate regarding the payment.


    Best regards.

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  • Maye_Tao @DX Staff @DX Staff Tuesday, April 17, 2018 8:46 AM Reply

    @jixermo

    We sent email to jo***[email protected] Please check junk box too. Thanks.

    Be happy. ( *^_^* )
    Posts(5453) | Reviews | Tip post

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