Wish
DX  » Community » Forums
«See all threads (in Product Forum)
Product Forum

Aos brasileiros que compraram

  • nathan.jales Monday, April 16, 2018 5:32 AM Reply

    Quanto tempo demorou pra chegar na casa de você, vocês foram taxados?

    Posts(4) | Reviews | Tip post

  • Maye_Tao @DX Staff @DX Staff Monday, April 16, 2018 12:35 PM Reply

    Hello @nathan.jales

    Please refer to https://cs.dx.com/FAQ/Detail/8 and https://cs.dx.com/FAQ/Detail/10 . Thanks.



    Be happy. ( *^_^* )
    Posts(5065) | Reviews | Tip post

  • valessiobrito Monday, April 16, 2018 10:40 PM Reply

    Order #:180105001012496622    

    Request Type: Havn’t received packages after 20 days waiting    

    Ticket number:EDA5E9AF70DD43C5B09AEE922D3BFF33    

    Date Received:2018/2/19 20:13:16 (UTC)    

    Track: EQ025823966SG    


    I
    need help. I think the service does not understand Portuguese. My order
    was not delivered. You're back. I would like the refund. Am I still
    being treated with generic messages asking to wait for the post office?
    Affirming  that the same would be in Strike, but not this one and also
    as the  localizer informs the same one already has been returned.

    Need help. I do not know why they're doing this to me.


    See:


    luyf [Request]                          

    Bom dia  Valessio,

    A
    Alfândega brasileira está em greve, porque as autoridades não concordam
    com as novas leis de seguridade social promulgadas pelo governo, o que
    aumenta o tempo mínimo necessário para a aposentadoria. A Alfândega
    Brasileira fornece apenas serviços limitados. A alfândega geralmente só
    funciona às segundas e sextas-feiras, mas continua em greves de terça a
    quinta-feira. Portanto, o processo de desembaraço aduaneiro pode levar
    mais tempo do que o esperado, além de uma greve por tempo indeterminado.

    Portanto, o prazo de entrega será demorar por algum tempo,espero que possa entender.

     

    Muito obrigada pela colaboração e tenha um ótimo dia.

    Atenciosamente,

    Isabel


    2018-4-16 14:21:7 (UTC)Customer[Response]


    Posts(17) | Reviews | Tip post

  • valessiobrito Monday, April 16, 2018 10:42 PM Reply

    Vei,  o DX esta uma roubada.  Não compre nada com eles.  Veja meu localizador: EQ025823966SG    os correios mudaram as regras e tem que vim com uma nota-fiscal externa, eles não seguiram as regras e o pacote voltou;  com muita sorte deve passar.   E o pior,  estou lutando faz meses pelo reembolso +$270 dolares e nada.

    Posts(17) | Reviews | Tip post

  • Maye_Tao @DX Staff @DX Staff Tuesday, April 17, 2018 9:03 AM Reply

    @valessiobrito

    If the package is returned by your customs, we need to wait until we get it back first. Then we can follow up your request. Hope you can understand.

    Be happy. ( *^_^* )
    Posts(5065) | Reviews | Tip post

  • Coscobeu Wednesday, April 18, 2018 10:06 PM Reply

    Comigo a mesma coisa. Fiz a compra em Janeiro, já foi liberado e simplesmente não chega. Pedi o reembolso e o ficam pedindo pra eu aguardar mais. Logo mais vence o prazo (se é que existe um) pra reembolso e eu vou tomar prejuizo.

    Posts(4) | Reviews | Tip post

  • sheepish Top 10 Forum Poster Thursday, April 19, 2018 4:44 PM Reply

    I think the service does not understand Portuguese.


    And yet you use it exclusively in several of your posts in this thread. If you don't believe what you type why should anyone else?

    DX has found a new way to deceive customers:
    Use reviews for different products that have not been bought
    by the person who wrote the review.
    http://club.dx.com/forums/forums.dx/threadid.1462252
    Posts(24163) | Reviews | Tip post

  • Yagami-kun Thursday, April 19, 2018 6:20 PM Reply

    os correios mudaram as regras e tem que vim com uma nota-fiscal externa,

    Pra verem mais facilmente o que roubar ¬¬

    Posts(22) | Reviews | Tip post

  • Coscobeu Thursday, April 19, 2018 8:26 PM Reply

    You Guys asked me to wait 2 weeks - I Did.

    Then asked me to wait one more week - I did.

    Then asked me to wait one more week - I Did.

    Now you guys are asking me to wait more one or two weeks for what?  I've already opened a ticket for the order 180121001040249993 and I'm sick of waiting. I do want my money back, you can keep your goods, I dont want it anymore. Please, refund me and stop stolling me.

    Posts(4) | Reviews | Tip post

  • Maye_Tao @DX Staff @DX Staff Friday, April 20, 2018 9:23 AM Reply

    @Coscobeu

    We issued refund for lost package to your payment account. You may get it back about 3-7 working days. Thanks.

    Be happy. ( *^_^* )
    Posts(5065) | Reviews | Tip post

«Reply to this thread (in Product Forum)
Product Forum

Reply

Subject:

* 50 characters max

Message:

Please note: HTML codes are not allowed anywhere on this page (otherwise you will see an error).

Please note that DealExtreme Forums are not a sales or product support board. While we do constantly participate in this forum, please contact us via support ticket for a guaranteed fast response. We make every effort to make the quickest replies.

DX Everywhere