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The products can't be delivered.

  • thanar Monday, April 16, 2018 3:39 PM Reply

    Hello,


    I've been trying to order a few items I am interested in. All of them show as "free shipping" to Greece, I don't see anything that cannot be shipped over here, no lithium batteries whatsoever included in the order. However, as soon as I try to confirm my order, an error message reading "The products you selected can’t be delivered to your shipping address. Please choose other products!" pops up at the top of the page.


    Here's the products I am trying to order by SKU: 217336, 485187, 366108, 387221 and 916496003.


    Any help would be appreciated.

    Posts(10) | Reviews | Tip post

  • thanar Monday, April 16, 2018 3:47 PM Reply

    OK, looks like SKU 916496003 is the one that doesn't like to be shipped, for no apparent reason.

    Posts(10) | Reviews | Tip post

  • Maye_Tao Tuesday, April 17, 2018 8:51 AM Reply

    @thanar

    Sorry, there is a limit to destination countries. It might be caused by the shipping issue. Please consider other products. Thanks for your support with DX.

    Be happy. ( *^_^* )
    Posts(5502) | Reviews | Tip post

  • sheepish Top 10 Forum Poster Wednesday, October 10, 2018 4:20 AM Reply

    sku.916496003

    DX has found a new way to deceive customers:
    Use reviews for different products that have not been bought
    by the person who wrote the review.
    http://club.dx.com/forums/forums.dx/threadid.1462252
    Posts(24913) | Reviews | Tip post

  • sheepish Top 10 Forum Poster Wednesday, October 10, 2018 4:26 AM Reply

    It's interesting to know how long this problem has been happening - this thread was started almost six months ago.


    It might be caused by the shipping issue.


    What sort of shipping issue would that be?

    DX has found a new way to deceive customers:
    Use reviews for different products that have not been bought
    by the person who wrote the review.
    http://club.dx.com/forums/forums.dx/threadid.1462252
    Posts(24913) | Reviews | Tip post

  • Alisa-Deng @DX Staff @DX Staff Tuesday, October 16, 2018 4:29 PM Reply

    Hello @thanar

    Could you please tell me which country you wang to ship to?

    Posts(414) | Reviews | Tip post

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