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Astropay uncommon exception (0x80100002)

  • Kalveesssssssss Wednesday, April 18, 2018 8:10 AM Reply

    I've been trying to pre-order the new 'Xiaomi gaming laptop' through ''astropay/mercado pago'' payment method, in which I can choose the purchase installment. However I'm receiveing the message ''astropay uncommon exception 0x80100002'' error. i've tried other payment methods and noticed the same error being repeated.


    how should I proceed?


    ps: I'm ordering from Brazil.

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  • Maye_Tao Wednesday, April 18, 2018 8:56 AM Reply

    Hello @Kalveesssssssss

    Please try with other payment methods(paypal or credit card). Thanks.

    Be happy. ( *^_^* )
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  • Kalveesssssssss Wednesday, April 18, 2018 9:02 AM Reply

    Hi there @Maye_Tao


    I've tried other payment methods but the same problem persists.

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  • Maye_Tao Thursday, April 19, 2018 9:00 AM Reply

    @Kalveesssssssss

    Please do not choose Astropay. Thanks.

    Be happy. ( *^_^* )
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  • Kalveesssssssss Friday, April 20, 2018 2:44 PM Reply

    Astropay is the only available option for Brasil.

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  • gasbag11 Top 10 Forum Poster Friday, April 20, 2018 10:12 PM Reply

    If DX is no longer using Astropay, why isn't it mentioned somewhere, and why hasn't the Astropay icon (on the bottom of EVERY PAGE) been removed?

    NO! I don't know why DX screwed up the site so badly.
    Ask them.
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  • matrix-neo Moderator Saturday, April 21, 2018 4:31 PM Reply

    if Astropay is the only method of payment for countries like Brazil you can't remove the icon, well not until another payment method is added

    Resistance is futile-give in to DX gadget craving!
    also a voluntary mod-be nice please!
    Have an enquiry? https://cs.dx.com/ticket/index


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  • Maye_Tao Monday, April 23, 2018 9:27 AM Reply

    @Kalveesssssssss

    Your payment might be refused by Astropay . So we suggest other payment methods. Thanks.

    Be happy. ( *^_^* )
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