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Astropay uncommon exception (0x80100002)

  • Kalveesssssssss Wednesday, April 18, 2018 8:10 AM Reply

    I've been trying to pre-order the new 'Xiaomi gaming laptop' through ''astropay/mercado pago'' payment method, in which I can choose the purchase installment. However I'm receiveing the message ''astropay uncommon exception 0x80100002'' error. i've tried other payment methods and noticed the same error being repeated.


    how should I proceed?


    ps: I'm ordering from Brazil.

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  • Maye_Tao Wednesday, April 18, 2018 8:56 AM Reply

    Hello @Kalveesssssssss

    Please try with other payment methods(paypal or credit card). Thanks.

    Be happy. ( *^_^* )
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  • Kalveesssssssss Wednesday, April 18, 2018 9:02 AM Reply

    Hi there @Maye_Tao


    I've tried other payment methods but the same problem persists.

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  • Maye_Tao Thursday, April 19, 2018 9:00 AM Reply

    @Kalveesssssssss

    Please do not choose Astropay. Thanks.

    Be happy. ( *^_^* )
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  • Kalveesssssssss Friday, April 20, 2018 2:44 PM Reply

    Astropay is the only available option for Brasil.

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  • gasbag11 Top 10 Forum Poster Friday, April 20, 2018 10:12 PM Reply

    If DX is no longer using Astropay, why isn't it mentioned somewhere, and why hasn't the Astropay icon (on the bottom of EVERY PAGE) been removed?

    ALWAYS ask questions about a specific item on its
    page. Scroll down and click on "Post a new topic".
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  • matrix-neo Moderator Saturday, April 21, 2018 4:31 PM Reply

    if Astropay is the only method of payment for countries like Brazil you can't remove the icon, well not until another payment method is added

    Resistance is futile-give in to DX gadget craving!
    also a voluntary mod-be nice please!
    Have an enquiry? https://cs.dx.com/ticket/index


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  • Maye_Tao Monday, April 23, 2018 9:27 AM Reply

    @Kalveesssssssss

    Your payment might be refused by Astropay . So we suggest other payment methods. Thanks.

    Be happy. ( *^_^* )
    Posts(5502) | Reviews | Tip post

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