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Do the Live Chat work or is it just decorative?

  • Coscobeu Thursday, April 19, 2018 8:03 PM Reply

    Do the Live Chat work or is it just decorative?


    Every time I've tried to use it its offline.


    O Chat funciona ou é só decorativo? Toda vez que tentei usar tava fora..

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  • gasbag11 Top 10 Forum Poster Thursday, April 19, 2018 8:41 PM Reply

    I've tried it several time over the last few weeks and it was never online. 


    @Maye_Tao. Is DX not using Live Chat anymore?

    NO! I don't know why DX screwed up the site so badly.
    Ask them.
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  • vilmar1966 Friday, April 20, 2018 6:33 AM Reply

    english:

    I'm really trying for three weeks and I can not find a schedule that works ...

    I want to know about products that I'm going to buy, but I do not know if it's in stock.


    need to know product in stock .. yes or no ... product SKU: 510105

      to expedite my order.


    Portugues:

    realmente estou a tres semanas a tentar e não consigo horiario que funcione... 

    quero saber sobre produtos que vou comprar, mas não sei se tem em estoque.


    preciso saber produto no estoque .. sim ou não ... produto SKU: 510105

     para agilizar meu pedido.


    Class


    Racionalidade, Reciprocidade, Empreendedorismo
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    post edited by vilmar1966 on 4/20/2018 at 6:50 AM
  • Maye_Tao Friday, April 20, 2018 9:27 AM Reply

    @Coscobeu @gasbag11 

    Livechat service is not available currently. We apologize for any inconvenience caused.

    Be happy. ( *^_^* )
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  • Maye_Tao Friday, April 20, 2018 9:27 AM Reply

    @vilmar1966

    sku.510105 is being restocked. Thanks.

    Be happy. ( *^_^* )
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  • gasbag11 Top 10 Forum Poster Friday, April 20, 2018 11:09 PM Reply

    Livechat service is not available currently. We apologize for any inconvenience caused.


    Why wasn't a notice posted about that somewhere, so that customers who have tried repeatedly to use it wouldn't get angry and buy elsewhere? At the very least, Live Chat should have been removed from the "Contact us" drop-down.

    NO! I don't know why DX screwed up the site so badly.
    Ask them.
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    post edited by gasbag11 on 4/20/2018 at 11:23 PM
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