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Problem with Xiaomi Redmi Pro

  • Flash0799 Sunday, April 22, 2018 4:39 PM Reply

    Hi,

    I’m writing to you beacuse my xiaomi redmi pro that I bought 6 months ago has a problem with the recharging.

    Yesterday I plugged it to the battery charger but it didn’t start recharging as it should.

    I thought I broke the cable, but I tried with a different one (also with a different charger) and nothing happened.

    I seriously think the problem is inside the phone.

    The plug has no space in it (the cable plugs perfectly) and I even tried to clean it up a little, with no success.

    What should I do?
    Can someone from this site's stuff help me get assistance or replacement?

    Thank you very much for the attention.

    Kind Regards.


    Posts(1) | Reviews | Tip post

  • Maye_Tao @DX Staff @DX Staff Monday, April 23, 2018 9:43 AM Reply

    Hello @Flash0799

    Please raise a ticket case firstly and then our after-sales team will follow up your case. Thanks.

    https://cs.dx.com/Ticket/Check/Aftersales.NewDefective 


    Be happy. ( *^_^* )
    Posts(5502) | Reviews | Tip post

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