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Lock order for sold out item

  • ozOzo Top 10 Forum Poster Friday, May 04, 2018 5:35 AM Reply

    @Maye_Tao

    Re: Order # 180420001070112177

     

    The status of this order, placed on 20th April, has changed from "Order processing" to "Generating shipment" four times between the order date and 25th April. "Lock order for generating shipment" first appeared one and a half hours after the order was placed.

     

    This means the order cannot be cancelled because DX have placed the order with their supplier and they have thereby contracted to supply it. How  is it then possible for the item to become "Sold Out" and why does DX post that on the product page a week after they know about it and still not notify the customer?

     

    Is my order going to be fulfilled? If not, when were you going to advise me?


    Worldwide 4G bands list:
    http://en.wikipedia.org/
    wiki/List_of_LTE_networks
    Worldwide 3G bands list:
    https://en.wikipedia.org/
    wiki/List_of_UMTS_networks
    Posts(7206) | Reviews | Tip post

    post edited by ozOzo on 5/4/2018 at 1:20 PM
  • gasbag11 Top 10 Forum Poster Saturday, May 05, 2018 5:24 AM Reply

    If not, when were you going to advise me?


    Heheh... sooner or later. Most likely later. Or later still. Or sometime after that. 

    ALWAYS ask questions about a specific item on its
    page. Scroll down and click on "Post a new topic".
    Posts(11967) | Reviews | Tip post

  • Maye_Tao @DX Staff @DX Staff Monday, May 07, 2018 9:02 AM Reply

    @ozOzo 

    sku.852447298 is being restocked. Would you like to change it or cancel it? Thanks.

    Be happy. ( *^_^* )
    Posts(5238) | Reviews | Tip post

  • ozOzo Top 10 Forum Poster Monday, May 07, 2018 1:26 PM Reply

    @Maye_Tao. Thank you for your response, I shall reply via PM.

    Worldwide 4G bands list:
    http://en.wikipedia.org/
    wiki/List_of_LTE_networks
    Worldwide 3G bands list:
    https://en.wikipedia.org/
    wiki/List_of_UMTS_networks
    Posts(7206) | Reviews | Tip post

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