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  • NanoElMagno Tuesday, May 08, 2018 1:01 AM Reply

    Good day

    really and this is lack of respect with customers, I need someone to respond to me in a real way, and consistent for 5 orders placed, that will not arrive, I put tickets for two of those orders and the only way to get an answer is by going here to the forum, which seems really irresponsible for me on this DX.COM page, now I have 3 other orders that will be the same because the FOLLOWING NUMBERS, do not update more than a month ago, I'm going to put the ticket and it turns out that you can not because the link has been disabled, and I do not want the answers for these guides; Wait 2 more weeks if you update and if not, please let us know.

    THOSE TRACKING NUMBERS, will not be updated.

    I want the refund of my money as soon as possible, I can not believe that nobody is responsible for these cases, and I am not the only one then I ask for collaboration with these orders.

    180403001050559753 RN200956817MY

    180331001046819885 RQ533234903MY

    180330001045607578 RQ533236626MY

    180322001036049810 RN146178736MY

    180319001033003686 RN146214115MY

    I pay the TRACKING NUMBERS, to avoid these problems, but this is the only page where they do not give me solution to anything, and it really is nothing, they do not answer tickets, or if they answer them it is after going to the forum, the chat never works , and when I say it is NEVER, the phone numbers are not answered by anyone, and I need a solution to this, but I do not want them to say: WAIT TWO WEEKS MORE, because I really got tired of waiting and being patient with everything.

    Posts(13) | Reviews | Tip post

    cyclist closed this thread on 5/8/2018 at 2:49 AM
  • gasbag11 Top 10 Forum Poster Tuesday, May 08, 2018 1:21 AM Reply

    @Maye_Tao ^^

    Maye_Tao is a staff member, but she won't be here there for a few hours. She should be able to help you.

    NO! I don't know why DX screwed up the site so badly.
    Ask them.
    Posts(12467) | Reviews | Tip post

  • cyclist Moderator Tuesday, May 08, 2018 2:49 AM Reply

    Stop opening new threads all the time!


    Flashlight issues~https://tinyurl.com/bw2d3pd
    DX Return Policy/Warranty~https://tinyurl.com/yb7dpg3s
    New customers read this ~ http://tinyurl.com/3kcyfqm
    Tracking site ~ http://www.17track.net/en
    Posts(17158) | Reviews | Tip post

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