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Sin producto, sin reembolso, sin respuestas.

  • LilianaM Wednesday, May 09, 2018 11:15 PM Reply

    Yo compré un regalo para mi hija el 02 de marzo y es 09 de mayo y aún no llega... se demoran días en contestar mi tickets y sólo me piden comprensión y que siga esperando... he solicitado en reiteradas ocasiones devolución de mi dinero y no responden... es una burla.


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  • Maye_Tao @DX Staff @DX Staff Thursday, May 10, 2018 10:24 AM Reply

    Hello @LilianaM

    Sorry to hear this.

    We have offered solutions via ticket case C103C69684114B949ED9BCB987D8224A. Please check and get back to us there. Thanks.

    Be happy. ( *^_^* )
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  • JgrMhb Tuesday, May 15, 2018 6:44 PM Reply

    Me pasa lo mismo, pero el pedido es de noviembre y no contestan desde febrero ni reembolsan el dinero. Pueden ayudarme por favor?

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  • RobBlackMamba Tuesday, May 15, 2018 10:01 PM Reply

    Salve,  presso questo sito ho acquistato uuno Xiaomi dal valore di 300€ il 21 Febbraio e ad oggi non mi è ancora arrivato!!!  Si sono rubati 300 € e dicono che sta sotto investigazione ogni volta che contatto la dirigenza. NON COMPRATE Mai da questo sito perche il servizio è scadente. Non ti rimborsano nemmeno e fanno orecchie da mercante

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  • Maye_Tao @DX Staff @DX Staff Wednesday, May 16, 2018 8:46 AM Reply

    @JgrMhb

    Sorry for the delay.

    We issued refund for returned package to your credit card. You may get it back about 3-7 working days. Thanks.

    Be happy. ( *^_^* )
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  • JgrMhb Wednesday, May 16, 2018 9:53 AM Reply

    Gracias por atenderme con tanta rapidez y tanta atención. Si hubiese algún problema volvería a contactar. Muchas gracias por todo.

    Un saludo

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  • Maye_Tao @DX Staff @DX Staff Wednesday, May 16, 2018 5:12 PM Reply

    @RobBlackMamba

    We have offered solutions via ticket case. Please get back to us there. Thanks.

    Be happy. ( *^_^* )
    Posts(5238) | Reviews | Tip post

  • JgrMhb Thursday, May 17, 2018 3:45 PM Reply

    Hola,

    Me mandaste un ticket pero la cantidad del reembolso que me dices no coincide con el precio de los dos móviles y al ticket no contestan otra vez, solo me gustaría saber por qué esa cantidad.

    Un saludo

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