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Change of the shipping method

  • ghsprivado Sunday, May 13, 2018 8:04 PM Reply

    Hi,

    Please I need you to explain me why you canceled the order # 180429001081530664 (that I paid) and why you created a new order # 180502001084312023 with the same product as the canceled order.

    Also, I need you explain me why you changed de shipping method on the new order, when I paid for the NocNoc system in the canceled order.

    I opened a ticket for this reason an nobody answer me.

    So, I ask you that you refund my money that I paid for the shipping cost, handling fee and taxes in the Noc Noc shipping method.

    Finally, I let you know me displeasure for your decision, which will me bring problems with the customs of my country (precisely I had chosen the NocNoc system por this reason I've selected).

    I expect a quick response and solution. And I hope the refund of my money.

    Best regards !



    Posts(2) | Reviews | Tip post

  • ghsprivado Monday, May 14, 2018 8:12 AM Reply

    Thanks for your replay.

    I opened the ticket om May 2 and nobody answered me yet. For that reason I wrote this post.

    Al least, the customer service answer me and give me a solution.

    I wait for that.

    Regards

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  • Maye_Tao Monday, May 14, 2018 9:06 AM Reply

    Hello @ghsprivado

    Your ticket 3F805C5A63AC46DBA5F3C3F3E57309FC has been replied on May 7. Please check reply and get back to us there(My account-> My ticket). Thanks.

    Be happy. ( *^_^* )
    Posts(5502) | Reviews | Tip post

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