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OUKITEL K 5000 does not work and DX no warranty!

  • AniDimitrova Sunday, May 20, 2018 9:32 PM Reply

    I bought a phone Oukitel K 5000 from the site I received on January 12, 2018. It worked for 1 month normally and started to trouble. It was constantly restarting, and installed programs disappeared until April 6 stopped working, and when you started the phone showed a black screen. Since then, I've been trying to claim the phone's warranty, but there's been no response for a long time, or there are different emails where the video can not be sent as it gets bigger. They gave me an address to upload it and there was a link kept active only 6 days in which they did not answer again and did not see. Absolutely incorrect attitude. Trying to give up the claim for a guarantee, but I am firmly resolved and will seek my rights.
    Since 1 month has got a link in u tube https://www.youtube.com/watch?v=yMOPMtxbXeM  with the phone, but they can not see it forever. Please tell me what I need to do this situation. I want to get my money back, but this phone worked for less than 3 months. Such a relationship can not be with poor quality goods. They have to take the guarantee after the phone does not work! I think I should complain to the Consumer Protection Commission! Please give advice!

    Posts(3) | Reviews | Tip post

    post edited by AniDimitrova on 5/21/2018 at 2:04 AM
  • Maye_Tao Monday, May 21, 2018 11:42 AM Reply

    Hello @AniDimitrova

    Please don't reply ticket before you get an answer. Your ticket has been replied. Thanks.

    Be happy. ( *^_^* )
    Posts(5502) | Reviews | Tip post

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