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The item(s) I received is different from the one

  • 11984483_test Sunday, May 20, 2018 10:33 PM Reply

    Hello,


    Seller does not respond to complaint


    Ticket Detail, Order #: 180331001046770319

    The item(s) I received is different from the one I ordered:

    I ordered: SKU 125084:http://dx.com/p/125084

    I received, SKU : 125087
    http://dx.com/p/125087


    Here is proof photo, goods I received:https://ibb.co/nqBQmJ


    What's next? Do I have to get the money via Paypal and Buyer Protection?

    Regards,

    Posts(5) | Reviews | Tip post

  • matrix-neo Moderator Monday, May 21, 2018 11:08 PM Reply

    if you received the wrong item you submit a ticket here

    Resistance is futile-give in to DX gadget craving!
    also a voluntary mod-be nice please!
    Have an enquiry? https://cs.dx.com/ticket/index


    Posts(11952) | Reviews | Tip post

  • 11984483_test Monday, May 21, 2018 11:31 PM Reply

    I already created.
    A week ago, no feedback so far!


    My Tickets:

    View                2018/5/14    180331001046770319    The item(s) I received is different from the one I ordered    "WaitForStaff"

     

    How much longer should I wait ?

    Posts(5) | Reviews | Tip post

  • sheepish Top 10 Forum Poster Tuesday, May 22, 2018 8:41 AM Reply

    I had to wait 6 days for an answer to my last ticket of the same type as your one. But more recently people in another thread have said that they have waited 8 or 12 days. DX is quite backlogged at present.

    DX has found a new way to deceive customers:
    Use reviews for different products that have not been bought
    by the person who wrote the review.
    http://club.dx.com/forums/forums.dx/threadid.1462252
    Posts(24718) | Reviews | Tip post

  • 11984483_test Wednesday, May 23, 2018 1:34 AM Reply

    This is a "bad" service from DX...

    That was first order, and the last one! Never again...

    Posts(5) | Reviews | Tip post

  • Maye_Tao Tuesday, May 29, 2018 10:54 AM Reply

    @11984483_test

    Your ticket has been replied. Please check. Thanks.

    Be happy. ( *^_^* )
    Posts(5502) | Reviews | Tip post

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