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Payment Processing

  • TheFlyBoy Sunday, May 27, 2018 5:30 PM Reply

    Order  Nr: 180522001018240668
    It says Payment Confirmed now after i sent the documents, but when i click on Order Number to check out more details it still shows

    " PaymentProcessing " and " Payment is being processed. "

    Any reply from staff members please? its been a week since i order this and still cant get any help of this!

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  • gasbag11 Top 10 Forum Poster Sunday, May 27, 2018 8:00 PM Reply

    You already have a thread open for the same subject. Starting a new one is called spamming and won't help at all. 

    ALWAYS ask questions about a specific item on its
    page. Scroll down and click on "Post a new topic".
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  • TheFlyBoy Sunday, May 27, 2018 8:34 PM Reply

    Maybe if i would get some help i wouldn't re-post the same thing twice

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  • gasbag11 Top 10 Forum Poster Sunday, May 27, 2018 10:01 PM Reply

    It's the weekend there which is probably why Maye_Tao didn't reply in your other thread yet. 

    ALWAYS ask questions about a specific item on its
    page. Scroll down and click on "Post a new topic".
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  • TheFlyBoy Monday, May 28, 2018 12:22 AM Reply

    ah i didn't know that sorry

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  • Maye_Tao @DX Staff @DX Staff Monday, May 28, 2018 11:41 AM Reply

    @TheFlyBoy

    We have confirmed your payment. Please wait for shipment. Thanks.

    Be happy. ( *^_^* )
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  • TheFlyBoy Monday, May 28, 2018 5:05 PM Reply

    I can see it confirmed on first page, but when i enter for more details it still says Processing Payment

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  • Maye_Tao @DX Staff @DX Staff Tuesday, May 29, 2018 10:51 AM Reply

    @TheFlyBoy

    180522001018240668 Status: PaymentConfirmed


    Be happy. ( *^_^* )
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  • TheFlyBoy Tuesday, May 29, 2018 3:58 PM Reply

    This is where it says " Payment Confirmed "

    444.png

    When i click at Order Number it opens this page, while it still says " Payment is being processed ", theres a problem?!


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    post edited by TheFlyBoy on 5/29/2018 at 3:59 PM
  • matrix-neo Moderator Tuesday, May 29, 2018 4:03 PM Reply

    in some cases the status on the order page and the list of orders are not always updated at the same time, not a major problem

    Resistance is futile-give in to DX gadget craving!
    also a voluntary mod-be nice please!
    Have an enquiry? https://cs.dx.com/ticket/index


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