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Import Tax & VAT Insurance

  • MDPNL Tuesday, May 29, 2018 3:27 AM Reply

    Hi, I needed to pay for import tax for my item (€30,13). I did pay for Import Tax & VAT Insurance at checkout. 

    I opened a ticket on 2018/5/18, but it is still stuck on status WaitForStaff. The receipt is included in the ticket. Can I please get this amount refunded?


    Order #: 180428001080236092    

    Ticket number: FE6F266C35F04C92BB802839E31F4FE6    

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  • ozOzo Top 10 Forum Poster Tuesday, May 29, 2018 6:57 AM Reply

    Post a scanned copy of your tax receipt here in this thread and @Maye_Tao may be able to fast-track it for you. Be sure to blank out any personal details.

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  • Maye_Tao Tuesday, May 29, 2018 10:00 AM Reply

    Hello @MDPNL

    We issued refund EUR 30.13 to your payment account. You may get money back about 3-7 working days. Thanks.

    Be happy. ( *^_^* )
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  • MDPNL Wednesday, May 30, 2018 12:07 AM Reply

    Thank you so much!

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