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Import Tax & VAT Insurance

  • RonNL Tuesday, May 29, 2018 4:15 PM Reply

    Hello,

    I just received my order 180518001013524407 but had to pay €34.02 VAT plus €17.55 administration fee from DHL. The administration fee included €3.05 VAT.
    Total €51.57 of which VAT total is €37.07.

    I have the receipt of payment and can E-mail it when required.

    I ordered Import tax and vat insurance on the order.

    Where/how can i apply for a return?

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  • Maye_Tao @DX Staff @DX Staff Wednesday, May 30, 2018 9:14 AM Reply

    Hello @RonNL

    Please post tax receipt here(cover your personal information). Thanks.

    Be happy. ( *^_^* )
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  • RonNL Wednesday, May 30, 2018 9:50 PM Reply

    Dear Maye_Tao, please find the post tax receipt in this reply.

    Thank you for a quick response.

    DX-VAT.jpg

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  • Maye_Tao @DX Staff @DX Staff Thursday, May 31, 2018 9:56 AM Reply

    @RonNL

    The max compensation amount is up to $40 for per order. We issued refund EUR 32.62($40) to your payment account. You may get it back about 3-7 working days. Thanks.

    Be happy. ( *^_^* )
    Posts(5502) | Reviews | Tip post

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