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Can you help me with DX Points?

  • YipmanLimit Friday, June 01, 2018 6:33 AM Reply

    1 question : Why is it writing Pending Points?

    2 question : I finished the delivery and commented on the product, but dx did not arrive. What is the reason?





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  • gasbag11 Top 10 Forum Poster Friday, June 01, 2018 8:33 AM Reply

    DX holds the points foir 60 days in case there's a problem and the customer asks for a refund.


    After 60 days the points will be available to use. 


    edit - If you review something, the points are available as soon as the review is approved.

    ALWAYS ask questions about a specific item on its
    page. Scroll down and click on "Post a new topic".
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    post edited by gasbag11 on 6/1/2018 at 8:36 AM
  • YipmanLimit Friday, June 01, 2018 4:47 PM Reply

    Dx point loading
    1) order cargo is given
    2) receive and approve customer product.
    3) The order starts for 60 days when the cargo is delivered, then the +0.81 dx point is charged to the account.

    is that so?

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    post edited by YipmanLimit on 6/1/2018 at 5:36 PM
  • gasbag11 Top 10 Forum Poster Friday, June 01, 2018 8:24 PM Reply

    I'm pretty sure the points are available 60 days after the order date. 


    @cyclist  Is that right?

    ALWAYS ask questions about a specific item on its
    page. Scroll down and click on "Post a new topic".
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  • cyclist Moderator Friday, June 01, 2018 11:31 PM Reply

    Im pretty sure you're correct gasbag.


    Although, DX may not be that keen to give you your points back if you used them to add something to your order, and DX cancel it because its out of stock, as I've just found out!

    Flashlight issues~https://tinyurl.com/bw2d3pd
    DX Return Policy/Warranty~https://tinyurl.com/yb7dpg3s
    New customers read this ~ http://tinyurl.com/3kcyfqm
    Tracking site ~ http://www.17track.net/en
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  • gasbag11 Top 10 Forum Poster Saturday, June 02, 2018 12:46 AM Reply

    DX points also expire now, at the end of year after the one in which you got them.


    I.E. Any points earned this year, will expire on Dec 31st of 2019. At least that's what DX said. vv


    http://club.dx.com/forums/forums.dx/threadid.1480536 

    ALWAYS ask questions about a specific item on its
    page. Scroll down and click on "Post a new topic".
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